Reviews for Chipotle Mexican Grill in Rio Grande, NJ
I normally love dining at chipotle. However, I would suggest not eating at this location for one simple reason. Portion sizing... is terrible. I asked for a double bowl of rice and what I saw the server do was smear half a spoon full of rice flat into mybowl. Then repeat. Look at me and say it was a double serving of rice. I'm a grown man eating now a dog eating pumpkin food foran upset stomach. Steer clear. Read more
OMG. Got order home and got chips (but no salsa in bag) and large order of chips (but missing large guacamole). Entire order... for 4 people was stone cold. There was no more than 15 minutes between placing order online and picking it up. Wrong salsa ontaco order. Too hot for him to eat. Corn salsa missing from another order but found on another order that didn't order it. Norice in burrito or lettuce in the burrito and burrito shell was cold and gluey. Initially told the drinks that were ordered theydidn't have and when I asked for refund of those items she said she didn't know how to do that and when I refused to substitutefountain drinks she mysteriously was able to fulfill my drink order. Tried to use chat function and was told sorry and toexpect a coupon for BOGO item but email failed to include coupon. The entire experience was awful. We are down at Cape May forweekend vacation and will definitely try to forget this experience with your establishment. I'm surprised you are still inbusiness. Read more
Ordered online and mom went to pick up the full. Had ordered 2 organic drinks and the girl at the window said they they were out... and offered a fountain drink. Mom said she didn?t want a fountain drink and wanted a refund for the drinks and the girl didn?tknow how to do it. My mom insisted on refund and the girl left the window and came back and they magically had the drinks weordered. Get back 5-10 minute drive and everything was ice cold. They put the wrong salsa on my burrito bowl. Mom ordered aburrito and got corn instead of tomato, no lettuce, no rice. Husband ordered chips and salsa. Only got chips. Mom ordered largechips and guacamole. Only got reg sized chips. Tried to call the store and only get answering service. Went online and and aftergetting passed from ?agent? to ?agent? she was told they were sorry for her experience and they would email her an offer to makeup for her experience. The email offered her bogofree meal and 3 free chips and guacamole, but they didn?t put the code in soyou can redeem it. Although not like we?d go back there. Read more
We party of six stay in line and wasted time to hear outrages for basic items lettuce, brown rice, black beans. This is... standard practice for this chain. Why can't you post these outrages at entrance specifically after 7pm even closing after 9. Iam vegetarian and posting after this is my third experience with three different locations. Done. No more wasting time. They areusing excuses for shortages but not honest by displaying outrages at entrance. Please improve Thanks in advance. Read more
Staff were friendly and patient , We went around close to 10:00 PM though they were not much of items left, we were served with... the left items. Almost everything was empty. Staff were working even after 10:00 PM and taking orders from people. Read more
This Rio Grande Chipotle is U Do It approved! The staff was super friendly and we were in and out. Mrs U Do It and I both... ordered bowls with tortillas. They give you enough food for two meals! Read more
I had Both Barritos and Bowl, one in lunch and another in dinner. That's a lot of food. A lot, I pcacked the balance and ate in... breakfast. We all know the quality that Chipotle provides. Read more
It was the first time that I have gone to a Chipotle restaurant. The food was really delicious. I definitely will go again. The... service was only lacking because when I was trying to come into the restaurant I had to bang on the door to ask if they wereopen. It took a while for them to come over to the door. The door was very hard to open. You have to really tug on it. For thisreason the service and atmosphere was marked down one star. It would be advised to fix that door and for those that are workingto be aware that people might be at the door trying to come in. Read more