Reviews for Ono Hawaiian BBQ in Riverside, CA
Decent food, could do better in atmosphere. Chicken katsu was cooked well. Juicy chicken at a good price.
There was a mistake at first, but I called in and Jennifer helped fixed the problem very quickly over the phone! To be honest,... the re-made food had less portions, but I'm giving 5 stars for how quick and polite they were. Read more
They always forget something! And the katsu chicken is alway raw in the middle last time they forgot my macaroni salad I called... they said they would replace it next time I go which I did and they acted like I was lying I had to pull up an email receipt Ihad it was so embarrassing and they act like it was my fault Read more
Food was old meat was burnt and small portion for the price I paid!
I'm bummed about my last visit. Not because of the service but the food. I used to come a lot last summer and the service... sucked but the food was good enough to ignore it. The potential to be great is the reason for two stars instead of one. Today,the chicken katsu I got was really dry. Almost as much crunchy breading as chicken. Not the best but okay with sauce. Until Igot a really hard part and had to spit it out...it was bone surrounded by gristle. ???? If I wasn't on lunch break I would'vetaken it back but I'm just gonna toss it. Couldn't even finish the meal. Read more
I apologize in advance for my "Karen" review. It's 3:30pm and there are no customers in the store besides me. Eric is sitting... behind the counter while the cook is working on my order. There is trash littering the floor and tables that need wiping down.Who is suppose to clean the store and when? Read more
Portion was small, burnt and macaroni salad tasted bad. I don't usually go 2 this location on Madison in Riverside and I won't... be going back. Please do better. I also ordered the Katsu chicken in a family meal it waz good but the bbq chicken wasundercooked and the island fire tasted overcooked, chewy and old. Read more
Fast great service. Never had an issue with wait time or not getting what I ordered