Reviews for Starbucks in Riverside, CA
Maria is always so pleasant and has excellent customer service skills.
Thanks for your good service.
Genma was super helpful we don?t usually go to Starbucks and she recommended some good drinks thanks
I got the holiday cups here, love my cup! I was sad that they limited how many items I could get though
Ok rant alert. If you have a few hundred customers going into target... you can count on a decent percentage stopping at... Starbucks. Not to mention the people who come in solely for Starbucks. The place is a goldmine target! Stop being so stingy withthe labor force you have behind the counter. One employee trying to keep up with a neverending flow of customers? I saw someoneelse milling about in the back one time in 10 minutes and was out of eyesight for the other 9 minutes and 56 seconds. Everydrink is a 5 dollar bill, put some staff back there and punch up the service. I'm disappointed. Read more
The one star is being generous. I have purchased drink from here on multiple occasions. About 2 weeks ago I purchased a venti... caramel ribbon crunch frappuccino, with coconut milk and no whip cream. She makes the drink and proceeds to use regular milkbecause there wasn't any coconut milk. Wrong move number 1 it needed to be coconut or almond because the drink was for someoneelse. But what disturbs be is she didn't bother to ask if the regular milk can be used. And topped it with whip cream which Ialso did NOT ask for. She had an attitude when I told her she made the drink wrong but on the cup it was written correctly. SoI'm not sure why she felt the need to make it the way she did. And although she made it completely wrong I was still polite withher. Secondly she tried to charge me again for the correct drink. Negative. Now second I asked for a venti matcha green teafrappuccino with whip cream and she used almond milk and forgot the whip cream. So it seems like she just mixed up the orders.Instead of an apology for the error she had an attitude the whole time and tried to double charge me. I replied and stated thatat this point my drinks or at least one should be free or you can return return my money due to the errors and I will not takeneither drink. Needles to say I took my money and went to a different locatin with wonderful service. Today, the secondexperience was just as bad. I ordered a greet tea frappuccino with whip. The older women there gave me a green tea late. I toldher I asked for a frappuccino and she told me I didnt. And told me if you dont want the drink you can have your money back. Ishowed her my receipt and on it It stated FRAPPUCCINO. Once again no apology just rude customer service. So now i get my drinkit had no sugar and ice chunks throughout the whole drink and no whip. One of the other ladies witnessed that it wasn't maderight and made it over. They older lady who had may my drink wrong the first time yelled at her and asked wh Read more
Terrible service at this Starbucks in Target. They have no clue on what service is. They gave customers the wrong product in... front of me. Waited 5 minutes to be served. No acknowledgement that I or other customers waiting existed. What has happened toStarbucks service? Completely done with Starbucks. Read more
Great place for coffee or specialty drinks and pastries and great service.