Reviews for Jimmy John's in Roanoke, TX
When you show up with a large order trying to feed a group unexpectedly after a death in the family and the workers tell you... that they don?t have enough bread to fulfill my order of 7 large sandwiches, as I?m looking at 6+ sheets of ready bread. ?Wemight run out?. Unacceptable customer service. Read more
I?ll get the club lulu every now and then from this joint and it?s never disappointed. Usually takes less than 5 minutes to... order and get my food. Read more
Ridiculous, slow service. Staff couldn?t handle the orders. Tickets got out of order and people that walked up & ordered got... their food before the people waiting 15+ minutes. That?s on top of waiting behind app orders. No when we went up to questionwhere our order was and then asked for a refund, suddenly they found our order ticket. Paid $30 for 2 sandwiches, 1 bag of chips& 1 drink. Definitely won?t go back. Already deleted the app from my phone. Read more
I ordered my food at 12:13 and my food was then out for delivery at 12:26. I never received my food, when I called they said it... was delivered just like I had asked. When I talked to our security at work and my supervisor nobody from Jimmy John?s had come. I was a loyal customer to this location but after being lied to I will not be returning and I will tell everyone that I workwith or encounter that is looking for something to eat not to order from them. Read more
Thank you from WildSeedArt for the perfect lunch during the Trophy Club Womens Art Festival
I got Jimmy Johns tonight and the order was running a little behind. I didn?t mind because it?s a Saturday night and I know how... busy it gets. I?m assuming it was the manager, but they gave me a call before my order came out and told me that they were busy,their driver was just getting back, and had ran out of the bread I had ordered and asked if I was okay with changing it insteadof just bringing me what they had without asking first. Simple good customer service, but much appreciated professionalism. Read more
I ordered my sandwich and really all I got was more bread than meat... I called to see if they could remake it and he said... that's how made.. I paid 14 bucks for french bread and 3 slices of turkey.. 3! I ate bread for lunch. I was hoping it would befixed and remade, but all they offered was not to hollow out the bread. Which in retrospect still meant more bread than meat. SoI just won't be bringing my business here anymore and they don't care, all he said was "ok, have a good day." Read more
Really fast. Quality sandwich. Good service