Reviews for Pizza Hut in Roanoke, VA
Ordered dinner at 6:38 pm . The website told me it would be 65 to 75 minutes . What it didn't tell me was that when they texted... me at 7:40 that my order was out for delivery that it would take 50 min to actually show up . Room temp and soggy . My dinnerwas riding around in someone's car for almost a hour . Read more
Pretty terrible. Pizza is what you'd expect given the customer service you receive. I'm surprised the people that work here can... dress themselves. More than half of the pan pizza didn't have cheese and the hand tossed crust was flavorless. Wish I couldremember the name of the woman who got my pizza. She was easily frazzled, confused, and mutely rude otherwise forgettable muchlike the pizza. Read more
Got the entire order incorrect. And the pizza was not good. update Raising my review from 1 to 3 stars. We gave them another... chance and they corrected one of their previous mistakes and the pizzas have been good lately. Read more
The thin and crispy pizzas are always good. Plenty of toppings and the price is better than anyone else's.
Just don?t order curbside!!!! They will have your pizza in the warmer forever while u waiting outside for it! Yesterday made the... 3rd time we had to go inside to get the pizza after them sending a text saying it would be out once it was ready! Waited 40more minutes and of course go inside and it was in the warmer! They need to take curbside off as an option at this location! Read more
Terrible! We ordered carryout since delivery time was 2hrs. Said it would be ready in 25mins and here it is over am hour later... and my husband is still there waiting on a pasta of all things. They tried to tell him he would have to wait for the otherorders even though they were the ones that messed up the pasta to begin with. It's an absolute cluster there and no one seems toknow what they are doing. Read more
I watched my name come up ready .. saw the pizza that looked like mine in the heat cabinet.. the cashier looked at it 3 times... and never gave it to me.. my name disappeared off the list. And it was still sitting there in the cabinet. So I stood there for10 minutes looking at my pizza. The awareness level was a little low that day I am very upset. Read more
Never actually placed an order. Struggled to place order online for 15 minutes. Called on phone and line went dead after 8... rings. If you want pizza without aggrivation, order somewhere else. Read more