Reviews for Subway in Roanoke, VA
Good food and great customer service
Drive threw is almost always accurate with orders the service is pleasant we eat lunch here from time to time and have never had... issue . Read more
We placed a curbside pickup order. Waited in our car for 20 minutes, then decided to get out and go in. The associate was... bringing it out as we were coming in. We said thank you, went back to the car. I checked the bag and it was missing an entiresandwich. We walked back to the store and before we could go in, the associate came out and very rudely said "what do yallneed?" I said "It's missing a sandwich." To which she cut me off and immediately said no, it's in the bag. I showed her the bagand the receipt. I work retail and my partner works in a kitchen. There's no reason for her attitude. She brought the forgottensandwich back out and gave a very sarcastic thumbs up and said "Here ya go." When we went back to the car, the missing sandwichwas haphazardly thrown in to a bag. Both of the sandwiches were not completed correctly. This is the first time I've gone tothis subway but will not be returning. We don't care about a refund, but please try to get your orders correctly made and bekind when your customers are being kind even though it was your mistake. Read more
Well First Off I would love to Thank a Vibrant Postive Great Attitude an Lovely young Lady named Sharon I believe...she gave me... Great Service an my Food was Coerect for a Change....Loved the atmosphere. It hasn't felt that pleasant in a long time...pleasekeep her an i will continue to keep coming back! Read more
Ok, here we go! Traffic is crazy at this intersection. Sheets is a main draw at this intersection. But Subway, is in the right... location. Major intersection for the interstate access. Pull in and order via drive through or go in for service. Good serviceand good food. And back onto the road you go. Read more
Our orders are wrong EVERY single time. It would be great if the employees actually cared enough to pay attention to the... customer requests. I used to live in another area, and ordered a couple subs 4 or 5 times a week. Due to the extremeunreliability of our orders being done correctly, I will not be ordering from this location again. It is NOT hard to read anorder slip, then double check the order is done correctly. Unfortunately, I am well aware of the types of people that are inthis area. Bad for business when this is all you can get for employees. Read more
The two employees were outside smoking. I tried to wash my hands while I waited? no soap. The gentleman comes back in, sits down... and plays with his phone while I stand there waiting to order, he eventually acknowledges me and goes back to playing on hisphone. When he finally comes to help, he doesn?t bother to wash his hands. I?m sorry, I can?t eat a sandwich after watching thisguy smoking, rubbing his eyes, no mask, opening doors, touching surfaces and not washing his hands. Read more
Love the drive thru. Sandwiches were great.