Reviews for Wendy's in Roanoke, VA
Says that it is open until midnight. They stopped serving a full ten minutes prior. Refused to even give me the courtesy of... turning on the speaker and letting me know. Obviously customer service is not understood here. Read more
Stopped by at about 5:30 and came into the lobby to order. The employees working the drive through made eye contact with us but... never came up to help. Read more
Terrible. Why does the baconator have a sausage patty, and why is the sandwich literally drowning in sauce. Gross. Place is a... dump. No trash can outside, so people litter everywhere. Read more
Probably one of the better Wendy?s restaurants in the Roanoke area. Never had any issues here with the quality of the food or... with the customer service. The only complaint is that the drive through line can often run out onto Hershberger Rd in theevenings when things get backed up. Read more
I got some avocado on mine! Wonderful burger. I wish the fries were done the old way. I don't care for the skins on potatoes.
Our experience here was less than desirable. Waited 5 minutes at the front without being acknowledged while workers walked by to... go take smoke breaks, clean, and other various tasks. I would also like to add the used cigarettes sitting on the trash canwaiting to be used again were a nice touch of class. Eventually we got rung up and the food was satisfactory. Probably notcoming here again. Read more
We found used gum in our food bag stuck to a ketchup packet. Manager brushed it off saying it was just a chunk of bleu cheese... (as if that made it okay) until I proved it by stretching it out. They never apologized and she loudly badmouthed me more thanonce so that the employees and customers could hear her. Service was also exceptionally slow. Even replacing the burgers theymade with cheese when the order clearly said "NO American Cheese" on it, took a full 10 minutes. Read more
Service was fine, my order was wrong. The food was not the freshest I've ever had. Nothing to write home about.