Reviews for McDonald's in Rochelle, IL
Great customer service, but the sweet tea was so watered down it was almost clear? (cups are clear ). All of our burgers were... bland. No seasoning. Fries had a little salt. Read more
Alvin was a kind and engaged employee who really cared about our drive-thru experience. Talked sports while we waited for our... fries to finish up! Can honestly say he was one of the best McDonald?s employees I?ve ever had the pleasure of meeting. Read more
McDisappointed. I don't frequent McDonald's, but this was a one off thing. This used to be the better of the 2 Rochelle... McDonald's. Not so much anymore. I ordered a McChicken sandwich on my way home after an 8 hour class. I got a rather dry patty,like it had been sitting around too long, on a bun with 2 pickle slices. Not even a smear of mayo. I would have gone back, butI'm exhausted and need to drive 45 more minutes to get home. *Also, I didn't notice at the time, but I didn't get a receipt so Icould do the survey directly. McDo better. Read more
A staff member was quite sparky to another employee. The young lady at the window snapped at the young man who took my order.... "Do you see anywhere a coffee order? Look up look up see any coffee there. " . He let her know " my customer up front orderedcoffee". Very unnecessary to treat him . Making us customers very uncomfortable. The place was a mess. Equipment pulled out.Lines long. Lucky for me coffee was ready. Read more
I'm a truck driver, this place said it opened at 6am and I walked to it for breakfast, it was 6:30 am and they didn't want to... serve me. Read more
McDonald's breakfasts are a good family friendly, budget conscious choice for families traveling and eager to not loose too much... time. Food here was hot & fresh. Although, as typical order was not received as ordered. Restaurant was very clean, bathroomswere the same. There was a rush just after we walked in and placed or order. Nice McDonald's to stop at while on a road trip,just be prepared for order mix ups if busy when you stop. Read more
I do not know which McDonalds in Rochelle has the worst service this one or the 7th street location ??????????? Guaranteed 10... minute curbside pickup wait and missing items from your order Read more
The BigMacs are getting smaller every day. The store itself was great. The staff was great. The place was immaculate