Reviews for Panera Bread in Rochester, MN
I?ve been going to this Panera for nearly 10 years. This place was always a 5 for me but has really gone down hill. The last 2... times I?ve gotten food here for take out, I?ve had to wait at least 30 minutes for my order and it?s been wrong both times. Thefirst time I thought must?ve been a fluke but this last time was the last straw. Super unfortunate but everything from theservice to the food just isn?t the same. Won?t go here again Read more
Delivery issues every time I've ordered at this location. Whether it be via their website or through DoorDash. Half the order... missing, sides missing and this last time, order was picked up and never delivered. They do not compensate you when THEIRdelivery service messes up. If you want all of your food, pick it up yourself and make sure everything is there. Read more
I really love Panera Bread. They have a lot of really yummy choices. Their food is always made fresh. I like that you can mix... and match stuff. Most of the time I get a sandwich and a salad. Read more
Sandwiches are not greasy and the bread is fluffy and fresh. The egg white and spinach bagel sandwich is a great breakfast.... Friendly staff too! Read more
We went to get food for a picnic. We love the chipotle chicken avocado melts! They were quick and we got to the park fast ready... to eat. Sadly, half the toppings were missing from our sandwiches. We called when we realized their mistake and they were quickto apologize and offer free sandwiches for a future visit as we had already left. Sad about the mess up but they were great todeal with after addressing the issue :) Read more
I know with fewer staff it's hard to keep up these days but cleanlines was lacking. Too many tables uncleaned, food on the... floor, bathrooms were icky etc. For me cleanliness is the number one thing I look at anywhere I go. The staff friendliness isnext and the product is last. I will say the staff was very nice at this location and I greatly appreciate their hard work! Read more
I don't know what happened to the quality, but panera used to be good. My chicken salad sandwich had practically no chicken on... it, just bread and lettuce. I had to go up to ask for my baguette that is supposed to come with my soup and the workerliterally just ripped a chunk off the loaf and physically handed it to me. I'm not too bothered by that, but I know that's notproper for a restaurant. My daughter's grilled cheese had ONE slice of low quality, burnt cheese on it. My sons got mac ncheese that had a film on top because it had been under a warmer for too long. Too bad. I used to like Panera. Read more
I usually have a great experience but this was a little disappointing. I struggled to use panera app to order take out. Bagels... weren't toasted as ordered and no utensils to apply cream cheese. Guess everyone must have been a little sleepy today. One ofworkers was wearing fuzzy onesie pajamas. Little details make a big difference. Read more