Reviews for Subway in Rochester, MN
Stood at the counter forever waiting for someone to come take my order? even called the store to tell them they had a line and... no one answered the phone. Yikes! Ended up walking out and going elsewhere Read more
Be careful how you treat your customers. Racism is not a good thing.
After a long shopping it?s time for a quick bit! Subway located in Walmart is a quick stop to kill your hunger after a long... shopping. Read more
Rushed and unfriendly staff. She had horrible attitude.
Thought I would stop on my way to work and get a sub for lunch. There was no one behind the counter. I could hear someone in the... back so called out to let them know I was there but got no response. A delivery person came and went to the back room with hisdelivery so when he came out I asked him if there was anyone there, he said there was but they were on break. I understand thateveryone deserves a break but maybe a sign out front to inform the customers would be a good idea. I got lunch elsewhere. Read more
I was in line behind an elder lady who was taking a whileto order. I have no issues with this but I do have an issue with the... employee serving her. He did not respond nor ask questions to try and help the lady move through her order a little faster. Hesimply put what she said on the sub and looked at her with this disrespectful look upon his face. Now that I've got that outthere on to my experience. An employee by the name of Nick saw me standing in line and noticed the elderly lady and his coworker moving slow. He walked behind the counter washed his hands put his gloves on and with very positive attitude asked what Iwould like. I explained that he looked busy and I could wait it wasn't a problem. He showed appreciation for that but said hewould be more than happy to help me first. The sub was good and well put together. Over all Nick is one of the most respectfulemployees I have had at a subway. Needless to say Nick saved me time and displayed great customer service and I just wanted towrite this to show how much I appreciate what he did. Read more
The place itself is very nicely laid out and nice seating, more than actually needed. It's kept nice and clean when ever I've... been. The only trouble is the staff. Its like they are working there just to fill hours. One experience was with a totallydisrespectful employee. The second was with someone who kept going to the back of the store over and over again. To the pointthat I canceled the order and left. I don't eat meat, I only eat veggie patty, which they don't have. For me subway is allabout service and service is not this branch's priority, it seems. Read more
The Subway sandwich was horrible and sloppy. Staff was nasty rude and prejudice