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Reviews for Abbott's Frozen Custard in Rochester, NY

Cameron Pike 1 year ago
5

This is hands down one of the best frozen custard places in the U.S.! Love their chocolate custard. Service is fast, even when... they are busy. Staff are always friendly and attentive. Great job guys! Read more

Carolyn Austin 1 year ago
5

Delicious black raspberry with rainbow sprinkles cone. My BF had a chocolate cone. Great way to end a not as great lunch at... another location. Nostalgia hit at this location - a pay phone!! Read more

Ace Chmielewski 1 year ago
5

We come from PA to grab ice cream from Abbott's. It's our tradition whenever we spend a day at Ontario Beach. There's always a... unique flavor, and it's always done well, like the Movie Night we had most recently. We're typically hard-dip ice cream lovers,but this is the best soft serve treat to us! Read more

Rochester Resident 1 year ago
1

Absolutely the biggest rip off. We ordered a kiddie size cup for $4.30 after seeing the person in front of us get a kiddie size... cone. Their portion was a decent size. Well, our portion was a joke! It was about 2 tablespoons of ice cream. Slightlylarger than a sample!! I am sorry now I didn?t complain at the time. However, the line was long. Very poor management as well. Horrible experience. Will not go back. Read more

Nils Hünerfürst 1 year ago
3

A little bit overrated. The ice cream habe nearly zero taste and it comes out of the machine and instantly run down the waffle... cone over your hand. Read more

Daniel Nigro 1 year ago
5

Abbott's is a must stop on any visit to Rochester, or to motivate you for your wander by Lake Ontario. Great custard ice cream,... albeit at higher prices (what isn't?) Stretch your legs, sit under a gazebo in the park, watch the volleyball players and/orwalk to the end of the pier. Just treat your taste buds to that familiar creamy, soft, thick texture that Abbott's has beendoing consistently for years. Read more

Lori Smith 2 years ago
4

The custard is delicious! The staff is friendly and kind! But honestly, the service seems slow. We waited between 10 to 15 min... to be served in line with 2 small groups ahead of us (2 to 3 people). On our day the custard was a bit extra soft too. Despiteit being cooler, the custard melted fast. If you go, it is a delicious treat that is a local icon! Just know ahead of time thatthis delicacy is moderately priced, the wait times can be long, and the custard melts fast! Read more

Nathaniel Rosario 2 years ago
5

Very friendly staff. Quick to get our order. Delicious as always. They did a good job handling the rush of people during a hot... summer day and the customer service was excellent. Took the time to answer questions about the menu. Read more