Reviews for Bill Gray's North Greece Road Tap Room in Rochester, NY
Bartenders were horrible!!! Waited 20 minutes to even be acknowledged. Not even busy!! Went in for food and by the time they... came over the kitchen was closed. Very rude and don't like walking into a restaurant with a cloud of smoke in the entrance. BillGray's has severely gone down hill. Read more
This is a nice bill gray's and we like the tap room. They have a nice outdoor sitting area as well. Great service and clean... facilities everytime I've been here. Read more
Service was good, food okay to good. Overall decent but not great
Came in with a group of about 30 people on a Sunday. The bartender was rolling her eyes and complaining to other customers that... they didn?t know we were coming yet we called a month in advance to let them know. We were told that they were short staffed anddidn?t have a waitress to take our orders. Soda machine was out of CO2 so all the drinks tasted awful. It?s understandable thatcovid has effect businesses but if you can?t staff your restaurant then don?t open, it?s better than giving paying customersgarbage service. Get it together Bill Grays!! Read more
found an almond in my kids ice cream, thank god she?s not allergic to almonds but she didn?t order them. she is allergic to... peanuts and it got us worried. she still wanted to eat it because this ice cream is way too overpriced for what you?re getting. Read more
Cheeseburger was disgusting tasteless,didn't taste like ground beef????????????????.Charge all that money for dry horrible fake... meat. I will never ever spend another penny at this place...Need to closed down or do alot better!VERY DISAPPOINTEDCUSTOMER!!!TGI Friday's ??& APPLEBEE'S?? SORRY FOR CHEATING ON YOU GUYS FOR THIS HORRIBLE PLACE!THINKING I WAS GOING TO GET AGOOD JUICY CHEESEBURGER BOY WAS I FOOLED! Read more
Well not even remotely polite customer service is present. Four employees staring like a deer in head lights. Not knowing what... to do. Enthusiasm was in the negative. It felt as if we were not welcome. Saying thank you was met by silence, will not beeating from the establishment ever again. Read more
Excellent food and service, just not the cleanest place.