Reviews for Dunkin' in Rochester, NY
Great coffee, easy in and out. Get the new app for specials and to sped drive thru ordering
I wish the app would allow me to adjust flavor amounts, for drink size, with multiple flavors. It always reverts back to 1 pump... of each (say coconut and blueberry) for an xl drink instead of a normal default of 4. Then I have to ask staff which makes mefeel like I'm giving them extra work , or second guessing them Read more
They might be quick but they get nothing right! I ordered a black coffee and it says it on the cup, but when I opened the lid to... add some water, it has cream in it! Annoying!! I have allergies! Pay attention workers! What a waste of money! (and referring tothe coffee and DD morning workers) Read more
Taylor was so helpful and helped us to ger our coffee even 1 minute before their closing time.thank you Taylor
The young lady working this afternoon was a great blessing to me as I'd been working all night and going first thing this... morning I'm so exhausted. She made sure that I had enough to eat and was very professional. Even the young man who was with herdid a great job in serving me. Very satisfied customer as it's not the first time I've been in this Dunkin and every time it'sbeen a wonderful experience. Thank you young lady and young man for such great serve. ???????? The photo is of the thing I loveto eat the most from Dunkin Snackin'Bacon and Frozen chocolate ????. Read more
Ordered a coffee after being skeptical in the past since service and understanding hasn't been the best but today....THE ICED... COFFEE for my daughter was 100% to her satisfaction ? great job guys! And shout out to Mel working hard as always and doing aGREAT job ???? Read more
The Slowest Drive Through ever! No other complaints. Whether there are 10 cars or one car! The services are extremely slow. If... you are in a rush just watch out. Friendly staff though. I Read more
Consistently charges me for extra bacon and I didn’t even get ANY bacon this time.