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Reviews for Good Guys Pizza in Rochester, NY

Katie Vishnevskaya 1 year ago
1

We ordered a sheet pizza (half white, half pepperoni and onions) and 20 wings. I specifically asked for the wings to be cooked... 25 minutes and no less. I was quoted an hour for my delivery. The food got to my house 30 minutes past the quoted time, thepizza was NOT White pizza, it was regular cheese pizza. The wings were so soggy and gross. Needless to say I gave them a callback, the phone rang and rang for 15 minutes. When someone finally answered they told me they were closed. I asked to talk tothe manager ( he was trying to be helpful but the owner in the background wouldn't let that happen) I asked to speak to theactual owner. When the owner got on the phone, he told me he doesn't believe me that the order is wrong and they weren't goingto remake it. He said bring the food back and maybe I would get a refund if he approved of it. I asked for the food to bedelivered for a reason because my kids are home sick and I wasn't packing them up in the car just to please the owner AFTER analready terrible experience. I asked for the owner's name and he told me I didn't need to know it. Then he said "it's BOB! myname is BOB alright?" I am so disgusted with how the owner handled things and how rude he was. Will never order from thereagain Erik Fish ( it was very easy to find out your name by the way) you are complete trash and don't deserve to own a business! Read more

Rick Gallagher 1 year ago
4

Our first experience was great pizza and wings for a reasonable price and the wait was minimal service was friendly and... professional. We recommend Good guys pizza Read more

Gregory Hassett 1 year ago
3

On the west side - if you make good wings, a good fish fry and good pizza - and you will be loved ! These guys used to do all... that. Used to... Now? Stick with the pizza. It's still pretty good. Read more

Joe D 1 year ago
2

ordered 20 wings and an order of mushrooms.. the containers were falling apart in my hands. asked for buffalo wings and got what... looked like mild wings which really werent all that great.. the whole meal just wasnt that good.. I dont know. I tried it, justwasn?t for me. Read more

Jeffery Meisenzahl 1 year ago
1

Good Guys is a joke of a business that is Mickey Mouse run! Order a buffalo chicken finger sub for delivery showed up with no... sauce and tipped the driver $5! Had to drive to them to get my money for the 5th time them messing an order up because theycan?t get it together. The ?manager? wouldn?t come and talk to me made this girl refund me for the sub but not the delivery.Absolute joke! Worst pizza shop in chili! Read more

Marquita Curry 1 year ago
5

They aren't the best aound here for nothin'. Their pizza and calzones never ever miss. Everything we've had here is good. Not to... mention the service is great too. Always polite! Read more

Jeanne Howard 1 year ago
2

Good product, the delivery person gave a Handwritten receipt which differed from the amt quoted. The man would not get off his... smartphone when questioned. Hmmm...wonder if he was a hire from Phil's pizza in chili which had insider thefts beforeclosing.... Hopefully he is gone.... Read more

Ari L 2 years ago
3

First time ordering here. Pizza is tasty, but we only live a few mins away and the pizza was cold by the time we got home.... Guessing it was ready and sitting before it was picked up. Also the slices were different sizes. Read more