Reviews for KFC in Rochester, NY
Came in to get a few items waited almost 10 minutes for three things forgot the fries and had the audacity to sit there and eat... chicken in front of my face with no gloves on and then put the fries in the bag Read more
I went to the one in Henrietta and the service was excellent disrespectful and rude the girl slam my cup on the counter and when... I came in the from drive through the girl was talking very loudly on the cell phone. I went through the drive through first andthat-same young lady was exceedingly disrespectful!! It was sooo bad I didn?t even get my order. 11/2622 630 pm Read more
Night shift was very rude to me for no reason, came in around 7 ordered an 8 piece for me and friend, lady at the register was... nice. order was brought out to me by some thin brunette chick that gave me attitude for no reason, she set it on the counterthen waited for a few seconds and then looked over at us and sith an attitude announced the order. Then when we went to pick itup we told her to have a nice night and she said "mhm" with an attitude and it was uncalled for. Read more
Food is as expected but I was given a huge attitude when I went to grab my food and it killed my good mood. I did nothing to... deserve the attitude I was in a good mood and treated everybody kindly. Probably won't go back to this location, huge vibe kill. Read more
Very good spot for crispy chicken . Only thing was I tried new Mac and cheese with chicken and was not good at all so please... work on this because these are 2 things people love, Mac and cheese, chicken TY. Read more
They were so sweet to me! My food was nice and hot. And they were so nice. Everyone in fast food works so hard, so when things... get missed or looked over I never mind. But I called because I like original more and accidentally got crispy, and Danielle Nwas super kind to me! I can tell this place is run really nice, I used to work at Chic Fil A, and I can really see it in theircharacter. Thankyou so much! ???? Read more
I don?t know what is going on at this location. A few months ago I order the #1 drum and thigh combo. I got home and opened my... meal and it was 2 little wings with barely any meat on them. I reached out to corporate with pictures and receipt and they saidthey were sending a voucher yet here we are and nothing has arrived. Fast forward to today, I go and order the same combo andinstead of potatoes I get a container full of gravy. Who is going to eat straight gravy. KFC has become an utter disappointmentand a stain in the food service industry. The Colonel must be turning in his grave seeing what the people at KFC are doing tohis legacy. Shameful. Read more
Horrible customer service, even heard one of the employees cussing and complaining about a customer who was just asking a simple... question. Me and my husband had ordered five pieces. We both only got four pieces, After waiting for 15 minutes. it would?vebeen understandable if they would?ve at least let us know if they were waiting on something to get done but they just didn?t sayanything. This employee avoided us at all cost any time any time we had a question as simple as asking for sauce, because theynever offered. Will not be dining here again. Read more