Reviews for Michael's Valley Grill in Rochester, NY
All I can say is Wow! This place is amazing. From the minute you walk in the door everyone is so welcoming! The ambiance is... wonderful. Our waiter George was very attentive. The food was out of this world as were our drinks. Three of us had the shortribs and one had the swordfish. The ribs just melted in your mouth. This is our second time here and we just love it. I amgoing to recommend this to all my friends. Thank you Michael?s Valley Grill for a wonderful evening! Read more
Wow! We just went last night and the steak was one of the best my husband has ever had. I had the pork chop special and it was... incredible too. The service was great, and the food was absolutely delicious. Highly recommend. Read more
What an Amazing Restaurant....it makes you feel like you are eating in Europe...cozy and romantic! The owners and staff make... you feel like your family and very special (the the talented Chef comes out and also greets you). The food is AbsolutelyDelicious and melt in your mouth .... the Filet and Swordfish are my 2 faves!! I love that they partner with Holy Trinity sothey have so many different choices for dessert as well!! Bussers are so attentive and....I adore Chris a waiter there whoAlways remembers the little things I like!! It is more than a Fabulous meal it is a Joyous Happy experience with Max, Georgeand Dimetri making sure of that!! Reasonable prices and their main menu has so many yummy entrees but love how they are alwaysoffering new specials!! Definitely a must to dine there!!!! Read more
One of the best restaurants in the Rochester area. Great food and great ambience with a family run feel. Awesome new menu and... the best service you?ll find anywhere. Definitely recommend! Read more
First, I?ll share that the food and ambiance are not what I'm taking issue with at this time. This review is to take issue with... a waiter named George, who was not attentive on three separate occasions and subsequently extremely unprofessional,disrespectful, and accusatory during a phone conversation with him. A friend and I had dinner at Michael?s on three separateoccasions in the past month. On the first occasion, we asked George for more water due to our table being outside as wepreferred, and it was a warm summer evening. He never followed through so we moved on and paid our bill. On the second occasion,we asked to see a dessert menu, which George never followed up on, and again we wrapped up our evening and paid the bill. On thethird occasion, we finished dinner and ordered freshly made donuts for dessert and two coffees. George brought the donuts, butnever brought the coffee. So again, we paid the bill, but split it this time and left. On all three occasions we still left a20% tip. Upon returning to our separate homes, we both noticed we were overcharged for our most recent dinner. When my friendcalled and spoke to Dimitri and Max, she was told an adjustment would be made. After a week went by and the adjustment wasn?tmade, I called and George was the one who took the call. His story basically insinuated that my friend was lying and that shewas never told an adjustment would be made. I then brought to his attention, that on three separate occasions as our waiter, hewasn?t accurate regarding his service to us. I suggested his forgetfulness when providing service to us, is part of what ishappening with our bill. When I continued trying to work this out with him, he replied, "Oh, so because I didn't bring youwater you're complaining?" He then refused to cooperate and threatened to Blacklist us from the premise, claiming that perhapsthe restaurant wasn?t for us. I shared with him that I perceived he was only acting this way now because he was offe Read more
Very disappointed. It looks small from the outside but it is huge and up to date on the inside! We went for our anniversary... dinner and got the lamb lollipops for an appetizer, delicious, highly recommend. I ordered the cioppino and everything was overcooked, so much so I left the shrimp in the bowl because they were so tough and inedible, super small portion too, it was morelike an appetizer. The wait staff was friendly but not knowledgeable. My partner ordered the pork chop and they didn't ask howdone, it was brought out over cooked. Needless to say we didn't take left overs home. The drinks were subpar for how expensiveit was... We won't be going back. Read more
Service tonight was great as always, the staff definitely work together as a team to keep things running smooth. The chef and... owners were out and about making sure things were going well. Food was delicious and drinks too! Read more
This was a great restaurant and I must say, the service was SPECTACULAR! Post pandemic service has gone down hill. I get it- I... was in the industry for years. But this place restored my faith in genuine GREAT service! Food was good but service will be thereason why I go back! Read more