Reviews for Moe's Southwest Grill in Rochester, NY
Rough. Service acted like it was chore to serve us. Even supervision was rough. My burrito blew out the side of the shell when... wrapping and even though the staff noticed it nothing was done about it. Food was subpar too. My wifes stacker was dryer thanthe past month in Rochester. The amazing drink machine was out of everything but coke too. This will be our last time heresadly. Used to be a favorite. Read more
Called to ask what time they close at tell us 10 we get there at 905 and the dinning room is closed? with a paper sign in... sharpie very classy moes clearly they don?t care about the customer Read more
Moe's used to be top of my list. This time we were the only ones there. The staff seemed preoccupied with their cell phones. The... food was awful, ended up just throwing it away. The inside of the restaurant was filthy. I won't be returning. Read more
Got some Moes to celebrate Cinco de Mayo. Over $40 worth of food. Here's what we got. My son ordered one stack. We ordered chips... and salsa with each item. We got maybe 1/3 of a bag of chips. Just enough for my son with his queso. Don't think bI will goback. Not worth the money. Read more
Food was good, so was the people who helped us with food
What happened to Moes??? Quality has gone way down hill, food was so greasy and not that warm. None of it tasted fresh. This... location is dirty, greasy, and nasty. Serious overhaul is needed. Seats were filthy with years of ground in dirt. No one was outcleaning the dining area, utensil or salsa areas. If I get COVID I?m not gonna be happy with them. Staff needs friendlinesstraining too. Read more
So this is not a place I'd normally write a review on because to be honest I go to these type of places when I'm on the road. So... today I walk in, and the meat "tofu" I ordered was low so they put a new set on.... which in my kind doesnt happen at a lot ofplaces it's kinda you're SOL, out of luck, but they tell me to wait they'll put a new batch on for me. *that's rare* okay so I'mwaiting for burrito and a mistake occured, they didnt fight me on it just immediately said let's make you a new one. Its nicewhen you see a place that's kinda the modern equivalent of a fast food place have customer service so close to the home. Crewmembers were great especially the guy in charge of the chips and guac. All in all good crew! Thanks for the great experience! Read more
Didn't get the welcome as I brought a newb... "welcome to Moe's "... but she enjoyed the food none the less. Need more pep in... the welcome! Read more