Reviews for Panera Bread in Rochester, NY
That autumn (butternut) soup is so delicious! The chipolte chicken sandwich was rather bland but the bread was very nice.
The food literally took 45 minutes to get to us. We ordered via the kiosk and there was no sign or way for it to tell us of the... wait. 25 minutes into waiting, my husband went up to ask for a refund, which we were told that they could not refund a giftcard. Which is bull. So we were forced to wait for our food for literally 45 minutes or just losing out on $35. I am not blamingthe staff at all, as they were short staffed and I have been there before. I just wish they had a sign somewhere on or near thekiosk. Read more
It was the second time we came. Bowls of soups were served half way, I ordered a duet and server disposed half of the sandwich... in front of me after checking my receipt? First time seeing something like this, so rude. Manager was nice enough to refill theother half bowl for one of the orders though. It is meh? Read more
They are very expensive for what you get. It's your ordinary franchise with so so food. The restaurant is not always clean. The... soup bowls are never filled but charge an outrageous price. I don't go as often. Read more
Ten vegetable soup is a great vegetarian option on a cold day.
Portions were embarrassing is size and soup was cold. Had to microwave my own soup to get it warmer. Manager was extremely rude.... This with the insane prices, I am done with Panera for good. Read more
Panera Bread serves great food but the quality does not meet the price. You will be charged several dollars for a bowl of... chicken noodle soup and only get about five bites out of it. A meal for two people can easily reach $30 and while the food forthe most part is good its not good enough to justify the ever increasing prices. Another issue is the cleanliness. Tables arenever actively wiped down by employees enough and often times I find myself cleaning my own table or searching for the few thatare not dirty. Panera has decent food but for the prices I expect better. Read more
The bread in my daughter's sandwich was super fresh. Apple chicken salad was excellent! Loved the dried apple slices, pecans&... feta helped to make this salad so good. Read more