Reviews for Smashburger in Rochester, NY
Hello, I love all the food smashburger has to offer. Been coming for like 5 years now. But Just recently I came in with my... friend and there was a raw piece of chicken in his sandwich. Now today I got the seasoned chicken wings delivered, and thechicken was barely cooked under the skin. Please consider to start cooking the chicken longer from now on because I think it?snot being cooked enough. Thanks. Read more
Fancy upscale version of a classic. Love the burger and fries, but prefer the original fries over the seasoning. Yummy!
We happened to be in the neighborhood and stopped for lunch. There was a steady line of customers but it only took a few minutes... to get my order taken. Our burgers came out quickly and were hot and tasty. Their signature fries are delicious. The place wasclean and the staff was very friendly. I will definitely be back. Read more
Dinning room was just perfect for our 85+ party. Many people conversing was loud and hard to hear. Buffet was very good but... chicken pieces were mostly bones. Sad to say that as everything else made our special day, one to remember. ???? Read more
The burgers were very good a surprise, much better than I thought. The real surprise was the Brussels sprouts, they were amazing... and a nice fries alternative. Staff was helpful and restaurant was clean. A good option in an area with lots of options. Read more
Clean restaurant, great food, and clean bathrooms. The food is a bit pricey, but not more than one would pay for similar food at... a sit-in diner (and the food comes out much quicker). Read more
I have to say that every time I go to Smashburger they deliver on an excellent meal. The food actually comes out looking like... the picture (which almost never happens at most places) so major presentation points there. The food doesn't just look good ittastes great! Their fries topped with rosemary, garlic, and olive oil are AMAZING and the burgers are excellent!!! The staffdon't give you the "this is fast food and I don't care" vibe. Instead, they bring you your food while you wait at your table andclear the table for you when they see you have finished your meal. (Not complete table service but pretty close). My favoriteshere are the salted caramel milkshake, smash fries, and the Spicy Baja with guac burger. They have been great each time I haveordered them. Read more
Staff was very friendly. Bathrooms were disgusting. My salad was COMPLETELY inedible. It was 90 % rotten. It's been a long time... since I've been there, but the other location near me closed and now I think I might see why. The first salad I had here wasamazing and it isn't super cheap. My daughter's burger was okay and our tots were okay but my food was completely inedible and Iwas too embarrassed to send it back. I won't be back again and the bathrooms like were atrocious. They reminded me of a gasstation bathroom- The kind you have to get a key for on the outside of the building. Read more