Reviews for Starbucks in Henrietta, NY
This Starbucks is a great location, the new manager needs to learn to stop cutting his staff down to just like 3 people. This... creates longer wait times for those walking in and the drive thru was all the way around the building and into the main drivefor the plaza. Other than this, the staff are always super polite and very friendly and helpful! Read more
Sandwich fell thru bottom of bag and no one answer calls when you call to ask questions they need better customer service skills
Discuating service Received half filled coffee cup after waiting 15 min
I love this Starbucks, but recently things have been kind of bad. They were out of strawberry for a bit, so I stopped going... here. I started coming back because I missed this fantastic crew and the friendliness. But shortly after, they closed for a fewdays for renovations (which isn't bad, but rather it was annoying I couldn't go here). Today, this Starbucks didn't have thedrive-thru open? I've realized that this will no longer be my central Starbucks because of inventory issues and drive-thruinconsistencies. I hope to come back later, hoping that things are back to normal! Read more
I usually never get Starbucks but was thirsty and don?t like coffee. I didn?t know what I wanted and Tony was very helpful and... recommended something for me! Read more
My roommate and I go here every week and we love it. The baristas are always friendly and I love trying all the seasonal drinks!
Chilly afternoon. My partner ordered me a coffee I hated it. So he went up and got me something else. They gave it to him for... free & let us keep the coffee ( standard Starbucks) BUT WAIT theirs more. The woman gave my daughter a chocolate milk for free.My toddler felt as welcomed and happy as we did. This location never lets me down. I would highly reccomend it because of thegreat, friendly and polite staff. Truly a place I almost feel like I have to pop in because it's so friendly. Read more
Store hours not accurate. Put in online order, was not able to pick up because doors where locked. Not professional.