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Reviews for Subway in Rochester, NY

Ryan T 1 year ago
2

Only one person is working majority of the time, and that person is new. I ordered three subs and one wrap. Didn't get the wrap... because the new girl didn't know how to make it the other person that would have been there that day, didn't teach the new girlanything. I never got a refund for the wrap I ordered but never received. Read more

Latasha Rhodes 1 year ago
1

They undercook their bread you?ll end up with a disgusting soppy sandwich. It?s not worth it it does not travel well and I live... in the town of Greece do not play Russian roulette with your money in these times of inflation if your going to do it just lookif the worker is alone and seems overwhelmed just turn around Read more

A Star is Born 1 year ago
1

Person behind the counter was using dirty gloves to handle people's food. This place was full of health code violations. Avoid... this subway it is nasty!!! Read more

David Dais 2 years ago
5

Just ordered dinner here via the app. The app was easy to use and I applied a discount with a promo code. I ordered a steak sub... and it was good as well. Overall good experience. I would order again. Read more

Joni Hoff 3 years ago
1

Ordered 2 cold cut combos.....bologna only on them. To make it worse they had a ton of lettuce on it to make it look big. Then... don't answer the phone when you try to call. Will never get subs from that location again. Will stick with Dibellas. Read more

Alexis Schoening 3 years ago
1

Literally worst subway to go to! Workers are rude as hell. Come home after picking my sub up from ordering online and my chicken... wasn?t even heated up thought that was the whole point in a hot sub. Tried calling and it goes straight to voicemail. Read more

Autumn DiDio 4 years ago
3

The girl Tina was super friendly... The other girl not so much... My bfs caught her rolling her eyes as we walked up.. she just... acted like we were an inconvenience. Food was fine but teach the rest of ur workers about customer service. Read more

Melody Mathews 5 years ago
1

I ordered Subway online while I was at work on 7/3/2018 so all I can do was pick it up in my way home. The Subway inside... Walmart on Dewey Avenue closed 2 hours early. I caught one of the ladies who was cleaning up in Subway before they left, I askedwhere was my money or my food. They told me they never got my order online and they closed early because they weren't getting alot Business today. I said I don't care and I want my money back. She said I will have to call customer service, I calledcustomer service in they told me that I have to talk to the owner of the franchise in Walmart. I go back and aks for the ownersnumber and lady tells me that the owner is in India. She said she will give him a call . This is ridiculous, I never witness somuch unprofessionalism in my life. I better get my money back a.s.a.p. Read more