Reviews for Subway in Rochester, NY
Customer Service very Good.
Never have a problem getting in and out. It is always clean when I have been there
ladies àre very friendly and helpful quick service
Quick service from nice worker/owners. Subs were good, too.
Very disappointed with this particular SUBWAY, on Lyell Rd., Rochester. First, it's dinner time, and only one person taking the... orders, making sandwiches, and ringing out the customers. There were 6 customers in line, the lady at the counter placing herorder, was told sorry, we are out of that..(no, I do not know what she ordered). I then asked, do you have meatballs, roastbeef, ham, turkey, ALL with the reply NO! I have NEVER been to a Subway, and they were out of so many things. I commend thegentleman for trying and doing his very best, to satisfy all. I blame management for not putting enough employees on dutyduring dinner hour. AND, PLEASE at least put a note on the display cabinet (where the food is kept) or the front door, statingyour out of certain items.. I honestly do hope my next visit is a better experience.. Read more
I went on Subway app to order subs to get promo. I tried to apply promo code @ checkout but code would not work. I tried to take... survey, but my receipt did not have a store number or order number. The subs were made perfectly. Everything fresh. The workerstated that some promos are not@ all subways. Oh well my bad! Read more
I go here pretty often and I find that they are very clean and so a fine job. I just wish the way they worked was a bit faster.... They seem to work find when its one or two people. However when they get a rush and mobile orders it's like they're backup. Ithink with better teamwork it could more efficient Read more
There was only one worker that we could see in the restaurant. He did a great job job but was doing it also service was slow.... Although the matter was an enjoyable experience Read more