Reviews for Wendy's in Rochester, NY
It?s awful tbh. My nuggets were overcooked and they took 30 mins to do a mobile order. Ordered at 12:06 got it at 12:37. Very... rude Read more
Slow as molasses in winter. When they prepare food, they basically yell it out and hope it's someone's order. If you don't... answer quickly, they just move on. Read more
Love my 4 for 4.. get so much for so little. Burger, fries, nuggets, and drink... All for 4 dollars. Great for kids and adults.
I can't say it's the best's in the world ???? but it work's if ur out and about at the moment it's good oh yes very delicious if... it's getting eating fresh ???? hot out the store ???? Read more
The business itself is fine order is right 90% of the time... but while your waiting on the drive through don't b surprised when... a Crack head knocks on your window asking for money...legit there's always one in the parking lot they take shifts like theemployees Read more
This location has messed up my order more times then I can count. Customer service is spotty i.e sometimes its ok, more times... theres none at all. Its seems like they cant multi task at all. When i finally approch the speaker to order they ask me to waita moment but its not for a moment its until the car in front pulls off, it happens every time I go and to every car in front ofme. On top of everything you get homeless people approaching your car begging for money, I've even had one guy standing at thedrive thru menu asking. I've started driving extra and going to the Winton and east location and seen a complete difference ineverything. Read more
Asked for no pickles on one order and extra pickles on the other. Messed up both. Ordered a baconator and got the sandwich but... with patties from a Jr sandwich. Went to the one down the road later that night on Winton and they got it all right. Update:They really cannot figure their breakfast out. Ordered a breakfast baconator on a croissant with a bunch of extra please addthank yous but got a regular burger bun. Called them up and they told me to come back for a remade one. Got the new one and itwas the exact same. Called them back and I was told I am confused and don't know what a croissant is. Picture attached of theincorrect food they made twice in a row and well as their advertised croissant for comparison. Confidant the lady was messingwith me. Exceptionally unprofessional. Read more
I waited 27 minutes no order. 3 people after me got their order. When I asked for my money back the manager asked for the food... back. I told him if I had the food I wouldn't ask for my money back. The girls denied they were up front when I ordered. I gotmy money back but they were all goofing off and playing around. They went right past my order. Outside and inside had extra longlines. Then I went to Lake Ave got my food and out within 5 minutes and they were very polite. Read more