Reviews for McDonald's in Rockford, IL
Very unfriendly help and they almost NEVER say, "Thank you" at either window. Slow to order and usually slow to get food. Great... tasting food, great value, but check your bag before leaving, lots of times order is incorrect. Read more
Burger was cold & precooked a while ago. Fries warm. Need to cook to order!
I called this location before I came to the drive thru and specifically asked if they were serving dinner to which they replied... yes once I arrived shortly after that(2mins) they had me wait at the box for 7 minutes and then proceeded to tell me they wereonly doing breakfast. Read more
They don?t present food the way the pictures are imaged. This is supposed to be a large iced mocha. They SMASHED down the... whipped cream with a flat cap. Service takes FOREVER. Read more
I would like to give a big shout out to Cheyenne! She is a phenomenal person yet alone a Great Manger! I absolutely love her... team they always greet me when I come in they always greet me when I leave. This is absolutely the best McDonald?s/Team inRockford Illinois. Read more
Motorcyclist beware, they won't take you after they close the indoor part of the restaurant. You can't be helped in the drive... thru, it's just poor customer service all the way. We even ordered food on the app and stood in the drive thru, but made us comeback on the bike, because as the lady said we don't do walk ups. Read more
Rude staff very unprofessional. Waited in the drive thru to order for about 15 minutes. it was us and another car at the other... speaker, was told 1 moment please and helped the car they was helping then 2 more cars pulled up, they continued to help theother vehicles in the opposite lane as they arrived and kept ignoring us as the other customers that were pulling up after uskept placing their orders. After about 10 additional minutes we finally left. I guess this is what happens when a group ofuneducated people are paid 15$ an hour to simply have horrible customer service and mess up orders ??????????? Read more
I got my McDick touched by Ronald Mcdonald when I was 10. He gave me an Ice cream cone after that. Best service I've had at any... McDonald's Read more