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Reviews for Panera Bread in Rockford, IL

Samantha Wills 1 year ago
3

Only reason this isn?t a one star is because I am receiving a refund. However, this is not the first time I?ve had an issue with... an order from this location. I ordered two chicken Baja bowls with extra avocado on the website to be delivered. Upon inpackaging the food I saw rotten/spoiled avocado on top of the bowl. While I appreciate they followed the request for extraavocado, this probably was the time they should not have gotten the order right. I would have rather had no avocado than rottenavocado. Hopefully the feedback that I relayed to the manager will improve the quality. Read more

John Colyott 1 year ago
5

Friendly staff, great management, I think it was the manager Amanda that helped us, she was very kind and friendly. Very clean... place and good selection even if you have picky children. Their broccoli cheddar soup is amazing, chicken noodle soup was greattoo and their flat breads are very tasty as well. Best Panera in this area. Staff was knowledgeable friendly and went above andbeyond to make sure everything was perfect. The staff was also very with my children, my youngest even gave one of them a hugthanking her for the good food. Their desserts are great as well, brownies are the kids favorites but their smoothies are alsoexactly as they should be. GREAT JOB PANERA. ???????????????????? This is definitely the one I will choose whenever I go to Panera. Thank you to the staff and especially the managerAmanda for helping us so much and making it easy to order for my children as they wanted to know what all was in their food. IfI could give more than 5 ?? I would ???????????????????? Read more

K Cole 1 year ago
2

We ordered 3 pick 2 combos and 3 cookies. As always, something was missing...a bread bowl and soup for one of the combos. The... soup we received was luke-warm, and the there was about a tablespoon of chicken salad in the sandwich. Doordash driver drovepast our home and it took about 5 minutes before making his way back. Overall a disappointing experience. For $67.65 Iexpected better... Read more

emma cline 1 year ago
1

bread is burnt and sandwich has hardly anything on it.. pretty disappointed:/ usually enjoy my meals here.

Gene Frakes 1 year ago
5

This Panera has a "Rockstar " staff. Unfortunately I have to call ahead every time I visit but that isn't their fault. My... favorite sandwich is the Sierra Turkey on Asiago Cheese bread ????....so yummy but it's now on the "Off Menu " and they onlybake two loafs each day and that only makes four sandwiches. I've resorted to calling ahead and asking if they still have thebread ???? and if they do..... "can you please save it for me? I'll be there in about 35 minutes" Read more

Tracy Rogers-Martin 1 year ago
1

I wanted to give 1 3/4 star, but all reviews are averaged together. Panera is like McDonald's version of Mary's market. I... purchased a brownie, bear claw, and so called French baguette. I told the young lady behind the counter I wanted Frenchbaguette and was told to take one from the basket of already wrapped baguettes. The package was labeled French baguette, butwhat I got was something similar to Ciabatta or similar Italian bread. The brownie tasted like it was a doctored brownie. Thebear claw was as ok, at least it had almond flavor Read more

Laura Medrano 2 years ago
3

I tried the tomatoes soup bowl and it was ok . It came hot like it should it also came with a baget i believe a pice of bread... but it was hard it was ok with the soup.It was my first time too. The soup was a bit sweet and after awhile I couldn't finisheating it I felt like I needed to throw up. I wouldn't buy it again its not for my taste. But it smells amazing. I'm reallyhoping to try their broccoli soup and try out some drinks and try out their salads and pizza ???? Read more

Abi Diaz 2 years ago
5

I always get the Green Goddess salad and Mediterranean sandwich and they are so delicious! The food comes fast and the service... is great! Will definitely recommend. Read more