Reviews for Pizza Hut in Rockford, IL
Pizza Hut service has been outstanding and, if they ever make a mistake they have no problem correcting it. Food is good and,... delivery service has been great. Keep up the good work ???? ???? Read more
Worst customer service I've ever experienced. Staff were rude, confrontational, and lazy. Do not get pizza here
Never order from the one rockford il. Food not cooked all the way. They also forgot 3 things. So we called them n asked if they... could remake it they said they did n they didn't. Read more
I Ordered a medium pizza and breadsticks, took an hour to get here and most of it was burnt. the breadsticks were cold too. They... let your food sit there when they don?t have enough drivers, which is all the time. Don?t Order from this one seriously ! Read more
Ordered $70 worth of food , one pizza burned so badly had to be thrown away, and an order of mozzarella sticks (sent fries... instead). Called in, offered me $25 credit. That was 5 hours ago still waiting on that credit. Saddness Read more
I like to give people and businesses the benefit of the doubt... I waited a hour and a half then called repeatedly to cancel my... delivery order.. it was marked out for delivery 15 minutes after I placed it online which I found odd... I called this place 5times before anyone would pick up..almost 2 hours later . I was finally able to cancel it... 15 minutes after I was able tocancel and order from somewhere else.. the delivery driver shows up with my order ... what the h!ll is going on here !!!!! Read more
Yum always a quick pickup when I'm at the office late and the kids need dinner when I get home. It just makes it easier with my... crazy life sometimes. ????. I've only had one mess up in 3 years and was made good on that in a short period of time. Alsosometimes I don't want pizza like the rest of them. So I can order a pasta while I keep them happy too.win win .????nice,big,clean parking lot. Plenty of room. Atmosphere is very friendly and welcoming. I enjoy it every time. Here are somepictures after pizza night. Read more
The customer service really needs to improve. (Lack of Training)Their comfortable showing and speaking their total unconcern... while placing and order. Read more