Reviews for Texas Roadhouse in Rockford, IL
Our first time going for dinner here. How important is for business to pay attention to details and always go above and beyond... with their clients. Place was packed, we were placed on a list, they texted us about 15 min and they got a table ready for us.We placed our order about 7pm and food was out and ready in no time. My wife ordered baby ribs and I got ribeye bake potato andchili. Our waitress Raya was extraordinary, she took her role seriously and made us feel great throughout our entire dinner,paying attention to small details acknowledging even some additional time they were taking to get our food right in the kitchen.More than the food , we loved the way the treated me and my family. They were very concerned of our time and the expectation ofour dinner while in the restaurant. Food was delicious!, the service was outstanding, but most importantly the way they managedthat small situation was exemplary. The manager came to offer an apology for the inconvenience they may caused. Gave us a Dinnerfor Two invitation card! We really didn’t think was necessary. Our waitress Raya was wonderful! helped us to make our to-goboxes. I’ve never seen a restaurant taking very seriously any routine event like that one day. Hands down the best. Hats offto their management and leadership. Honestly these guys are setting the bar really high. Loved this place. We will come back forsure. Recommend ???? ???? ???? ???????? ???????????????? Read more
Staff were super nice and sang happy birthday! Our server even got us refills to go and rolls! Price is decent and the food is... really good, blooming onion is something you have to try!! Read more
Entering the restaurant right away it was absolutely gorgeous. Best food I’ve never had! Our server desirae right away had us... laughing she was so kind generous just full of joy I hope to see her again soon. Read more
SO GOOD!! we were just passing through town on a road trip and wanted to sit for dinner. Mackenzie(sorry if that’s spelled... wrong) was amazing! she was super attentive and quick and so nice to us! food was delicious, 11/10. thanks Mackenzie! Read more
Well known, well liked steakhouse chain with a rustic, Texas style decor with plenty of wood, galvanized steel, mounted animal... heads and beer signs. A complete menu of hand-cut steaks, fall-off-the-bone ribs, burgers and sandwiches, chicken specialitiesand country dinners, fresh salads, made from scratch sides, fresh baked bread and some of the coldest beer. Sunday afternoon wasbusy as we traveled through the state and decided to stop for lunch. But the waiting was reasonable and the food came relativelysoon after we ordered. Karla was our server and she was friendly and personable, bringing their to-die-for freshly baked bunsand cinnamon butter. Drinks soon followed. My 6 ounce steak was a reasonable cut, cooked a bit over medium well but stillenjoyable. My two sides were the Caesar salad and mashed potatoes and gravy. The salad came on a chilled plate tossed with crisphearts of romaine, Parmesan cheese, croutons and zesty Caesar dressing. The potatoes were a chunky, home style with brown gravy.Food was good, service commendable and prices reasonable. Read more
My wife and I visited here about a month ago. I waited to post a review until the huge feeling of disappointment went... away. This was one of my wife's favorite places to go to until this visit. Aside from the fact that the bathrooms were filthy,so were the "clean" glasses, plates, and silverware. It took four times for us to get a set of silverware that was stillconsidered dirty yet cleaner than the others. When the waitress brought my wife's Ceasar salad, which has white cheese on top,we noticed yellow cheese stuck to the rim of the salad bowl. The drink glasses were no different. We had three differentglasses brought to my wife. During our game of musical dirty utensils and plates, I happened to notice another employee walkingby with a blue rag, fanning it through the air, perhaps expecting to experience lift similarly to an aircraft. Suddenly, theyoung man's imaginary aircraft experienced catastrophic damage, causing his blue propeller (the cleaning rag) to fall to theground. Then, before my eyes, with the skill of a well seasoned soccer player, he kicked up the propeller with his foot, andhis aircraft continued on without incident. "Bravo!" I thought to myself. Hundreds if not thousands of imaginary civilians weresaved at that very moment, thanks to his quick thinking and graceful agility. Then, I was agast to discover what his job mustbe. He wiped down the touch screen that the waitresses used to enter their food orders. I can imagine this was the gentlemantasked to wipe down all hot touch points in accordance with cdc guidelines. Without covid in our lives, this would still be ahealth code violation. My biggest regret is the disappointment my wife experienced that night. We will be back, but not for afew years, I'm sure. I'm going to end this on a Read more
Had a great experience all around with this restaurant with the cleanliness, customer service, and food. The rolls were soft... with a nice butter. Our steaks were cooked perfectly as requested and the portions on the sides were good. And best of all, everything was flavorful. Would definitely return if I'm ever back in the area. Read more
Our server was very attentive and nice. We ordered the blooming cactus which is basically a blooming onion which was good. We... both had ribeyes that were seasoned and cooked perfect. Only complaint about the whole experience here was the nasty old peelingtoilet seats in the women's bathroom every single one. I mean how hard is it to change out toilet seats to make your bathroomlook decent. Read more