Reviews for Subway in Rockford, MI
The employee Megan was friendly, fast and explained the bun options, sauces, meat, cheeses and vegetable options. ?????
If you want a good sandwich look no further then here, this Sybway offers curbside via the app and is really great about the no... contact delivery. Top notch crew Read more
Ordered pickup. Got all the way home and my sandwich was someone else's. Went all the way back and she knew about the mistake.... This Subway never seems to get it right on the first try, and wont apologize for their mistake Read more
Filthy. Lids, food and toppings were all over the place spilling into each other. Lady working there went to replace the onions... and threw the old lid on top of the other pile of lids as she replaced the container. Lazy, messy and uncaring. Terribleservice. Read more
I ordered my food online. When I received my food and got it home, I noticed it was all wrong. I called the restaurant advising... it was wrong and that I may have made a mistake on my end, however I would like them remade to my liking. The male staff memberI spoke with told me I would have to pay for the order again in order to make them and that I could contact management on Mondayto get a possible refund for the first order. We started to go through what I originally wanted over the phone thinking we founda resolution. All of a sudden, as we're going through the items, he says, "you couldn't have picked those items off in the firstplace?" I was floored, I thought we were moving forward. I asked him if he really just said that to me because I couldn'tbelieve my ears regarding the question itself and tone in his voice. I am a manager and would never stand for one of myemployees to represent my company in this manner. After I asked that question, his tone got worse and he started calling me"hostile" (which I wasn't, my voice stayed even-keeled. I didn't even cuss, although I wanted to at this point). I kept sayingI'm trying to give you my order, how am I hostile? He continuously talked over me repeating that I was being hostile and finallyhung up on me. I tried to call back, but the phone appeared to be off-the-hook. I kept the sandwiches planning to go in Monday(today) to talk to a manager because my experience had me shaking and was out of line. I started to tell my side of things whilehe smiled in the back behind her. Obviously, he already updated her with his version of the story and I could tell from thebeginning she wasn't listening to my side. She said she wouldn't refund the money but she could remake them at this point. 1. Idon't want Subway at all at this point... it's 9am. 2. I certainly don't want either of them to make me anything. I walked outand as I was doing so threw out my 3 day old subs in their trash. This was the most horrendous custo Read more
In the past 6 years, I've never had to deal with terrible employees, but there have been times I've had to wait a while(granted... I tend to show up at weird hours). My only complaint, I'm being really nitpicky here, is that they don't ask if I want the meaton the top or bottom of the sandwich. I honestly prefer if it was on the bottom, but that's just my preference. Read more
I manage a business down the road from the Belding rd. Subway, and often like to surprise my staff members with food for... Saturdays, however I don't always plan it in advance very well. I love the subway platters, and know that typically, they preferto have those ordered a day in advance, as it is considered a catering service. Well, talk about going above and beyond! Thestaff allowed me to order my platter only 1 hour in advance, on a Saturday! I am so thrilled! Thank you Belding rd. Subway!Simply Massage appreciates your courteous service! Read more
What kind of a subway opens at 10am. That's my only gripe I guess