Reviews for Smithfield's Chicken 'N Bar-B-Q in Rockingham, NC
THIS WAS THE WORST SMITHFIELDS I HAVE EVER STEPPED INTO. I?d like to start off by saying I?m a weekly visitor at the Siler City... location. I have seen how a Smithfield?s is suppose to operate. First off, the young lady who took our order began by rollingher eyes as if we were causing an inconvenience by ordering food. She never said one word or circled our order # on the ticket,which is a typical procedure for Smithfield?s. Great start right? Then proceeded to give us the wrong drinks. Once we receivedour food, I knew we made the wrong decision. The fries were not fresh, hard, and more of brown color from sitting for awhilebefore being served. The hush puppies were terrible. At this point, I wanted to get out of this place ASAP. The manager stormsover to our table, asking us for our check so that she could offer a refund. Once we denied the refund, she attempted to removethe check from my hand. This manager never apologized nor held anyone accountable for their shortcomings. Her response was ?weare doing the best we can?. That?s a terrible mindset as a manager. Not speaking to customers and providing old food, is doingthe best you can? Who else is tired of these excuses?? It wasn?t about the money. THIS IS NOT YOUR TYPICAL SMITHFIELD'S. Thislocation has managed to ruin one of my favorite restaurant chains. If you?re wanting terrible service and old food, this is yourplace. Otherwise, STAY FAR AWAY FROM ROCKINGHAM SMITHFIELD?s. ????? Read more
We always have a good experience, but today, I decided to go inside rather than the drive thru. I was impressed with the... cleaness of the restaurant and the staff was so courteous and kind. Highly recommend! Read more
Have already talked to the management about my plate(also sent picture to her)and the people there. Otherwise it is a great... place. Read more
Food was good, the cashier was some kind of weirdo multicolored hair problem person who seemed annoyed with taking orders from... normal people. Place was clean and restrooms nice Read more
Good food. Wasn't open for dining due to staffing. Price has increased but portions were good.
Great stop for lunch while on the road! Fast and friendly service. Reliable entrees. Happy birthday to the beautiful young lady... behind the counter! Read more
The best service I have ever had! When you walk in, they are Very welcoming and polite. They had a deep southern humble attitude... and made us feel welcomed. They were very kind and were very friendly and warm! I never had seen this in places like these andwe really enjoyed it. Food was terrific and hospitality was more than. Chicken was falling right off the bone and tea wasastounding! All was just wonderful. Options are wide and unlimited sweet tea will be served at your table if it's okay with youwithin extra charge. They Apologized for the dirty table and cleaned it in front of us, they were very busy and nice about it.Offered us To-go just in case. And they were considerate of everybody and their questions and needs. Tips are okay to give ifyou'd like. Food is served at tables. Drive thru comes in handy at times too! Read more
Looks clean but our table was sticky. Food was good.