Reviews for Jersey Mike's Subs in Rocklin, CA
Well first off there was a man waiting 30 minutes for his food they were understaffed the manager was in the back not coming out... to help the employees and I was in line 15 minutes for a sandwich ridiculous Read more
Jonathan makes a nice sandwich. Excellent
We ordered online which said 15 minutes. When I looked at the finished order it said a half hour longer at 3:22p. My husband... went in to see if he could get early but they were bombed and the bread was baking. My husband tells the long haired kid we dida online order which the kid says he doesn?t have the order. Then a short haired kid comes from the back goes to the ordermachine and hands it to the the other one. Who says they are out of bread and the order will not be ready til 3:22p, a 1/2 hourfrom then. At 3:21p we get a text saying it is ready. My husband goes in to get it and has to wait in line behind a gentlemanwho was getting 4 sandwiches to pick up our ?ready? order. 25 minutes later my husband walks out with our order. It was NOTready the long haired kid, once again said there was no online order, AGAIN, the short haired kid hands him the order and theshort haired kid then starts to make the sandwich?s. My husband says the long haired kid complained the whole time about thenight shift not baking the bread and they were so busy. My complaint is 1) why did the long haired kid say he didn?t receive theorder without looking on the machine 2) why are we receiving a text saying it is ready when in fact the long hair kid did notmake the order because he again lost the order. 3) this is 2:45p, they open at 10a. Your telling me 4 1/2 hours later you arejust now checking your supplies for the day? Seems to be a little mismanaged and unorganized. My husband said the short hairedkid was good and at least being personable. The long haired kid was working but just complained the whole time and did not seemto care about the customers. Read more
Never a line. Loved the sliced fresh to order and great customer service! Husband finally found his sub place especially after... the movies. Read more
Service was awesome! The manager was training a new guy and they both did great! New guy made the best BLT (w turkey) and my son... devoured the club he made. And the guy on the griddle was amazing too! Super impressed with the customer service during a timewhen that is typically an afterthought. Good job guys! We will be back! Read more
Good location spot and great sandwiches. Owner here is super friendly and employees seem happy. New guy was getting trained... while making my sandwiches and the trainer seemed very patient and knowledgeable. Just an overall good experience. Sandwicheswere Yummy as always. We will be back again for sure. Read more
This new location is great. Delcious FRESHLY SLICED MEAT AND CHEESE made to order for our sandwiches. Ordered regular sandwiches... and used a buy one get one free deal. You can also sign up for rewards which is free you buy 10 sandwiches and get the 11thfree. The ladies in the store were fast and friendly. Come here if you want something fresh and easy. I highly recommend thewheat roll...very tasty and soft too. Read more
Really about the freshest you can get on a sub. I like that they slce it up right then and there. They have bowls with lettuce... if you don't want the bread! Taste amazing and I always get it Mikes way! Read more