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Reviews for Chick-fil-A in Rockville, MD

Joshua Harrison 1 year ago
2

I order from this location frequently since it is really close to my house. I think this location specifically is one of the... most problematic Chick Fil-A?s I?ve ever been to. There is something wrong with the delivery service they provide - I?ve had (noexaggeration) at least 5 delivery orders not be delivered to me. The app says it was delivered but my food is nowhere to befound. I even checked cameras at my place and no one dropped anything off. Today was the last straw - I get notified my food hasbeen delivered, but it?s not here. So I try to call the restaurant several times & no one answers and their mailbox is full. Ican understand they may be busy and not able to answer the phone, but it?s so unprofessional for a business to have a fullmailbox. How are customers supposed to communicate with them without going in? Especially since they rarely answer the phone.This location is usually fine for pickup orders or dine-in, though they do sometimes screw that up too. Also, for a while theirlid/straw combination was horrible, the straws would collapse because the lids were too stiff, but it seems like they switchedto firmer paper straws recently. Ultimately I highly recommend to not order delivery from this location - I certainly won?t be. Read more

Leslie M 1 year ago
5

This establishment serves the best, buttery biscuits around! No other Chick-Fil-A can compare. The chicken has always been... cooked properly and not over done. I have also had catering from this location and it was delicious! Read more

Sydney Bullock 1 year ago
1

This is the worst chick fil a I have ever been too. I followed the protocols for curbside pick up. After ordering my food and... pulling into my space. After waiting for almost 45 for my food to be brought out my, a waiter came up to my car to see if I wasawaiting. When he eventually brought the food it was incorrect. Eventually when the food was brought to my vehicle it was stillincorrect but I had a an ailing child in the hospital so I chose to prioritize. On the app I ordered a spicy southwest saladwith grilled filet with avocado dressing and and received a grilled market salad. The meal was for my sick daughter in thehospital. Now she?s has no dinner because finding somewhere that makes a decent salad after 10 is not an easy thing and mypriorities lie with sick child as well. Read more

LUIS Mendez 1 year ago
5

Chick-fil-A is always banger. This location did a great job at getting my order out quick despite it being super packed. Also... the spicy chicken deluxe is heavenly, I highly recommend. Great experience over-all. Read more

Kay Pepper 1 year ago
5

I always find it interesting that there service and food is always consistent and am always happy to dine here real quick. Never... had a problem... The flower on the table is always a nice touch, the place is extremely clean, and everything is just wellorganized. Every other fast food place should copy this system. Read more

Erik Dodson 1 year ago
2

This is how I received my breakfast burrito this morning. Very disappointed! I did curbside, got my order drove off immediately... to make it work on time. Arrived at work to see this when I unwrapped my burrito. I've never received quality this bad at aChick-fil-A. I think I will avoid this location from now on. Read more

Isabelle K 2 years ago
5

I just love their sauces, signature waffle fries and popcorn chicken nuggets! It doesn't get more simple and delicious than... that. Also, I've never had a bad meal no matter the franchise visited. Moderately priced for the flavor and service. Kidfriendly and approved family favorite! Read more

Tom Zahn 2 years ago
1

A medium size fries compared to a large size. Also, I asked for dine-in but they noted carry-out. I have been to Cali, NY, IN,... MS Chickfilas; this is the worst experience out of all of them. Read more