Reviews for Pizza Hut in Rockville, MD
I never got my pizza that day wait for three hours for it never I got it next day they gave me credit of 30.00 I use for large... pizza with cheese in the crust it 17.99 went there today she said i use all my credit how I did if pizza is 17.99 such a rip offthey are so bad never order there ever again so bad so how I don?t have some of still Read more
Great service. I was picking up carry out from maybe 40 mins away and she asked how long I?d be and she timed it perfect to be... hot and fresh for me to pick up. Great on the phone and in person, her name was Roxana and she is gold! Read more
The quality of your pizza is basically mediocre. It has sometimes been cold due to late delivery. Most recently, I asked for... Contactless Delivery and the delivery man knocked on my door and handed me my pizza. In these days of Covid surge this is notacceptable! Read more
Best Customer Service, the older lady always greets with a smile and remembers me. i dont even have to go in, as soon as she... sees my order, she brings it out and knows my vehicle. Top notch all the time. Read more
Hi. We ordered the "detroit style" pizza. It was totally covered with tomato sauce...literally swimming in it...all over the... top. Your photo shows the tomato sauce distributed in two lines across the pizza. So some of the crustiness of the cheese andedges still intact. The crispiness of the crust edge and bottom are essential for it to be Detroit style pizza. We had to scrapeoff alot of sauce. Also, the pepperoni pieces were so sparse. Maybe 1 or 2 per piece on the 8 piece rectangle pizza. So, prettydisappointed in the product. The pick up was fine. Read more
It?s a shame that I had to give 2 starts to this location. The location need help with customer service. The older lady is... always nice and inviting; however one of the younger worker was not professional at all. I was suppose to pick up an order, theygave me some else order by mistake. Had to drive back there to get the right food. The younger lady was not even able toapologies for the mistake. She replied by saying that I should have seen that it wasn?t the right order. While conversing shenever apologies for the error that was made and almost blamed me for not seeing that the order wasn?t right! Beside all that,the location is clean and easy to be found. Read more
The new Detroit style pizza is legit. The crust is a little thick, but the edges are crunchy and yummy. The sauce is tasty as... well, a hint of sweet but not overwhelming. I expected the cupped pepperoni to be be well, burnt, taste funky. They did look alittle burnt but they were tasty. Cheese was there, and ties it all together. Good job Pizza Hut. Totally recommend this newitem. Read more
Called the place to order pizza and lady was extremely rude, I just hung up on her, exactly what most reviews said...fire the... person or burn the place down, you guys have no idea how to do business Read more