Reviews for Carvel in Rockville Centre, NY
Staff are nice BUT most don't have a clue as to how to pump out a swirl of ice cream. AND sometimes the stuff in the freezer has... been melted and frozen again (and they still try to sell it). AND sometimes the soft serve is grainy (huge ice crystals, notsmooth). They need to train employees much better and have better quality control. Read more
Fast, friendly, and delicious.
Anytime I come there onthe weekends there?s a group of kids always in front of the store and blocking the entrance....it?s sad... they take up the whole side walk and they look like there up to no good...the lady that works there the owner she?s verypleasant and helpful. Read more
Staff come and go good ones & bad ones. Owners need to train employees young or old to be experienced behind the counter to... serve customers politely and correctly. Please train your employees to put the "RIGHT" amount of toppings especially when UScustomers Are paying More for what WE are NOT getting! This was my 1st and LAST time I will visit or recommend This Carvel's toanyone and I live around the corner....! OVER RATED!!! Read more
Forget supermarket ice cream, If you want to remember how good real ice cream tastes go to Carvel . This location in RVC is my... favorite store, great service , friendly and super clean ! Read more
The staff is always very polite a a friendly. The lines move fast and its easy to get in and out with what you want.
Always a positive experience and they know how to prepare my cakes to keep gluten free. This is our go to place for birthdays... and treats! Read more
Everytime seems like there is less and less toppings. And now only certain sizes are bogo on Wednesday. If your that cheap then... don?t even offer it it?s a disgrace. Tired of wasting money. I rather go to Baskin-Robbins Read more