Reviews for Taco Casa in Rockwall, TX
The service was good they got my super tostada mixed up with a super taco but they took care of it right away and made me a... super tostada. I will eat there again. Read more
Super Taco Salad was scrumptious as always even without the added salsa. I finished all of mine in one sitting, bowl and all. ... My wife did not eat the bowl, so our great Danes got to share this delicacy at home. Best Mexican fast food in town. So gladthe dining room is open again. I don't like drive-thur and delayed gratification. LOL Read more
Contacted location on today via phone in regards to the process of how to go about getting a refund for items missing in order... on 11/08/22. Asked to speak to manager and individual (man) who answers the phone identified himself as such. Proceeded toexplain issue and also advised that I sent a detailed email at 9:29 pm on 11/08 to the email address located at bottom ofreceipt after I called the establishment and there was no answer. Also advised that I came back to the physical location andthe lobby was still closed. Individual advised me that if I was going to be a ?liar? and say their close when they have theirlobby ?open for this week? only then out conversation was going to go south. Again, I advised I did attempt to come back on 11/9and it was in fact closed at the time I came and also I was giving them the opportunity to respond to net email as well. Wasadvised they don?t recall seeing no email from me and I advised it did not come back as in-deliverable and requested to getcontact information for either district or regional manager. After that request I was told that I must be stupid because he isthe owner of the restaurant and I need to go Google and look up what an owner is. I then requested his name and he advised me?me?. Eventually I was able to get his name even though he continued to be rude and asinine. John Mc Kenzie is the nameprovided to me as who I was speaking with and who identified himself in the later part of the conversation as the owner. He didnot acknowledge a request for refund for my missing items, as advised, this has happened on several occasions with one or twoitems when coming through drive-thru, however in past I have chosen to just let that mishap occur but still chose to revisit theestablishment again. Was advised ?do you think I care if you ever come back to my location or do you think I?m going to looseany sleep and miss any money from you?. From a manager this type of interaction with a customer is unacceptab Read more
Seriously, Taco Casa? For real? A half box of chips (nachos) with coagulated goo (cheese), a cold tostada with barely anything... on it and burritos that were so flat they look like they had been run over. What has happened to you? And, the long piece of adreadlock that was stuck on the outside of the drinks was a super nice bonus. What was a weekly visit is now the last time. Read more
The super tostado really is good. Super burrito was just so-so. There was too much sour cream and it wasn't evenly spread. Just... a little bit more attention to details like evenly distributing fillings and a little less grease in the hamburger and thiswould really be a top-notch place. Read more
1st time. pretty good! i was told the chalupa is good. bought it, ingredients stacked, very filling. the helpers are friendly.... short wait in drive thru, but it was moving. Read more
I had no expectations for a Taco Casa to be a bad choice...I was HORRIBLY WRONG! This location has everything wrong, slow... service, employees in the kitchen clowing around during dinner service, even visible from the drive through! Ok, it does havelarge windows...the cheese sauce was burned, burritoes inedible, chips were stale and disgusting...Why??? This is a super busylocation!!! Poor management on site...I have been to a dozen locations, expectations for this one, shattered...beware of foodchoices in Rockwall!! Read more
Hungry? Food is not the best in the world, but a great place to go for consistently decent food at a great price point (cheap... but good fast food).' Anti atmosphere creates a perfect 1972 vibe. Have a Super Taco. They don't call it Super for nothing.Olé? Read more