Reviews for Marco's Pizza in Rockwood, MI
Love the pizza, bread, and wings! My problem is that I can't ever seem to get delivery on the days I want pizza. So either I... Wai or try to order door dash and then you can't order extra sauce or use a coupon, so not ideal. When I can get delivery I amvery happy! Read more
I?ve been waiting in my car for over 30 mins waiting for a pizza through doordash said 15 mins, after they moved my ticket to... the end of the line twice. The lady working is a bit*h and doesn?t care about what orders go out when and they need bettersupervisors. Read more
We love this Marcos. All of the employees are friendly and our food is delicious every time.
On a normal day I love this pizza place it has been one of my top 5 choices since we moved in , however they apparently have... been hit by the service personal shortage lately as well . Last night we ordered pizza for delivery on their app at 6:38 pm everything seemed fine just waited for our dinner to arrive didn't really pay attention to time but 7:50 comes along so I checkthe order tracker on the app it states pickup order was ready at 6:50 pm ?? So confused I called the store to check on mydelivery they state on phone they dont have a delivery order for us , they have a pickup order ??? Again confused because whenthe wife placed the delivery order online and left tip on there it was accepted and charged to our card so not understandingwhat happened and why our dinner sat there for an hour at this point on they're heating station why didn't I get a call saying"hey we got your pizzas sitting here" . But after I called I was put on the line with the manager who tells me oh we've had thishappen quite a bit the app turns off delivery or kicks it back to pick up status because we're short delivery driver.....againshouldn't the customer be made aware for delivery orders if this is the case ? She offered to remake them but then charge us anadditional $5.29 for delivery charge and it would be another hour before we got our dinner ...she did remake them and it wasready in 15 minutes which I had to drive up to get them I do appreciate that on her part , but I could've done without thesnippy attitude but in the other hand I get it , people are pains in the butt. I'd still say hit Marcos up if your looking for agood pizza they have one of the best bacons used on pizzas around here Read more
The so called general manager which did not want to tell me his name.He lacked respect for their customers. He also lack self... control and disrespectful tactics to handle customers. He also lack the courtesy to rectify their wrong doings.... I ordered afew days back and the pizzas had a certain tast not like before my daughter said the same. I called and spoke to tge gentlemanthat made the pizza which he said he is the manager. He apologized and ask if he can remake it but i told him that i lived farso he said that they would replace the order when i like and apologized again took my namw and number. Today i called in thatpizza and the so called general manager was very rude was actually saying i need to calm down like if i was a child. I was notraising my voice he asked me a question and i was telling him what happened and he went off. Tgen he said I WILL NOT REMAKE THISORDER AND YIU CAN TAKE UOUR BUSINESS ELSEWHERE. Read more
BEWARE! Bought the pizza because I ordered it but did not eat it after going inside and seeing how filthy it is. Also The older... gentleman was rude and multiple times scratched his chest under his shirt then touched food. Save yourself and drive to theother locations. Read more
Best pizza, best subs!! All around best pizza place EVER. I get the pizza bowl, kids get a pizza, and the man gets a sub. That's... our Friday night order almost every week. We love it. Its nice to not have to throw the crust of the pizza away, to stay lowcarb. Delivery drivers are always nice too. Way to be Marcos!! Read more
Worlds worst. They don?t even answer the phone. Don?t EVER ORDER FROM THEM. Funny thing is that my husband works for them and... they don?t answer a phone call after 10:30 Read more