Reviews for Tim Hortons in Brownstown Charter Twp, MI
This is by far the worst Tim Hortons. Opening hours vary. Was told they would open at 7- 7:30 at the latest. Their ice... cappuccino machine rarely works and my bagel is never toasted ( I do ask for this) Read more
I live across the street, so I often walk up there to save on gas. They always tell me that the lobby is closed and deny my... service in the early morning. A specific young lady always has a bad attitude. Horrible customer service... Read more
Never have anything in stock. Coffee/mocha machines always down. Always take forever. Incompetent workers. Edit.. went back to... give them another shot. Espresso machine down again. Surprise surprise . Just shut this place down. Read more
Waited at least 20-25 mins in the drive thru. I still go because I love Tim Hortons. I feel bad there aren't enough people that... want to work these days. Read more
This Tim Horton's are very slow. They do not heat up the Kettle chips like the other Tim Horton's. Customers have left the... driveway due to they say hold on a few and people end up leaving going to another restaurant. Very slow. They need to know theirmanners. Be more polite and look a bit happy or a smile Read more
Always closed or late opening defiantly close early. No dine in 90% of time. You can be the only one in line and still take 10... minutes to order and 25 minutes to get just coffee. Never any expresso . Employees talk to much to help customers. No pride intheir work so beware coffee pots probably not clean. they so lazy here hands don't get washed. Do not recommend this place. You will be late if it's lunch time and most likely no food anyway so you waste 25 minutes in line to be told you can't havewhat you came for. And you the only customer in line ???? Read more
I?ve been going to this Tim Hortons for over 5 years. These past couple months has been a complete awful experience. The new... workers are rude and don?t even greet you. They?re not professional at all. Multiple times they?ve messed up my order and didn?tgive me the right change back. I always go there in the morning before work, the past few weeks it?s been a 15 minute wait everytime. I understand that it is short staffed at the moment, but this evening I went for lunch. I sat there at the speaker toorder for 5 mins, I said ?hello, excuse me? at least 5 times. I know they heard me because I?ve worked at Tim Hortons for myfirst job. So after I didn?t get a response I pull up to the window and it says they close at 3:30. I pulled up to the window at3:21, and they seen me and I waved to talk to them and they completely ignored me. This is an awful group of workers right now.Besides one person, and that is a new lady that works in the morning at the register drive through. I think they shouldreconsider the employees they have right now. If you look at the reviews on Yelp, these past few months have been nothing butdisappointment, and staff that is immature. Do better. Read more
Half the things I wanted to order were out of stock, and what I did receive had missing ingredients. Food was fresh,... well-cooked, and tasty in spite of it all. Read more