Reviews for Tropical Smoothie Cafe in Rocky Point, NY

First time here and owners Chris Sr and Chris Jr where VERY NICE and welcoming and the wraps and smoothies were great thanks

Newly opened Tropical Smoothie with a drive through. They are pretty quick and always very nice people. The food has been good... each time so far. Thank you for the great service! Read more

Gross. Bacon on sandwich looked and tasted raw. Chicken was disgusting also. Tried this place a couple of times and keep getting... disappointed. I never wrote anything because they are new but this is just really bad at this point. Read more

The girl with curly hair who worked drive thru yesterday had such a bright spirit and is so cheerful. Definitely recommend... trying a smoothie out here. Great service! xoxo Read more

Excellent food and service. Food taste fresh and the smoothies are delicious. Surprised to see any review below 5 stars as I... have ordered from this location 5 times and its perfect each time. Read more

I really couldn?t say anything better then what is coming but here we go! All the times I have gone to the PJ Sta. Location I?ve... had an amazing experience. I was expecting this out of this location and didn?t get that. I GOT BETTER! Great road access, SUPERSUPER SUPER friendly and helpful staff. The design is amazing and so is the food. The smoothies are all so great and they arewilling to make accommodations to fit your needs! They have a large variety of food with great taste to suit all palettes!Parking is questionable but asides the fact, if I could give this place a 10/5 I would! Definitely recommend Read more

I love the fact that this location has a drive thru! Wait times are a bit longer than your typical fast food, since everything... is made to order with food and the smoothies. If you don't mind waiting in your car, it's not bad! I did feel like the smoothiewas a bit more like a slush this time round, but I would go back. . Read more

Being an avid tropical smoothie goer, I?ve given this location a shot multiple times because it just opened near my house. I was... super excited that I didn?t have to drive all the way to Port Jeff anymore for it. But unfortunately out of the six times I?vegone to this location, I?ve had some sort of issue with the staffs incompetence. I understand it?s a new location and it justopened, but they need to find employees that know and value customer service. My biggest issue is this: Three times now I?vewalked in to pick up an online order I placed and sat around for at least 20 minutes before anybody greeted me or asked what Ineeded. They all just look extremely confused. All of those times my order hasn?t been in the pick up area so I could just walkin and grab it quick, they?ve had it behind the counter, how am I supposed to know my orders done if I can?t see it? So they letyou stand around forever before anybody asks you what you?re therefore and then they say ?oh it?s been done? like thank you somuch for letting me stand around and waste my time. One of my favorite go-to?s for lunch, is more than inconvenience for me atthis location since it?s caused me to run late for things by having to stand around, so I?m pretty disappointed about that. Iwill keep going to this location since all others are out of the way and just hope it gets better with time. But please eitheroffer better training or hire staff that knows what they?re doing! Read more