Reviews for Chick-fil-A in Rocky River, OH
Clean restaurant, excellent landscaping. Fast service! Chicken was delicious and hot. Employees gave service with a smile. ... Will make your day pleasant. Read more
This place must be under new management because I have never seen it so dirty. The floors were very dirty, and the washrooms... were filthy with dried BM on the toilet seat in one stall. Basically saw one young man doing most of the work. We will not beback. Read more
Overall weird vibe in the parking lot with people taking orders on iPads instead of in-front of the menu, where you can see... what's available. I sat in line for what felt like 15 minutes after placing my order. They managed to forget the fries for mymeal which I didn't realize until getting home, so I got ripped off. The sandwich was overall pretty decent, but I won't bereturning. Edited to provide more details* Read more
Place is run like a well oiled machine..They have the system down to a science..And it starts with however they process new... employees. All the employees are top notch and very pleasant. The lines seem long but we are always through the lines in thefastest time possible. Best food and the order is always correct. Read more
Food is as expected, drive through and in store is always fine. However when ordering through a Uber eats etc? they ALWAYS... forget items. I mean 10/10 times. Paid money for cheese sauce and got about 2 tablespoons of cheese. Boo. Not happy. Read more
The food bad , salty and the french fries was not fresh. Slow services, I waited for more than 15minutes then they forgot the... straws for two times with more 5 minutes waiting. Bad experience Read more
I would not be writing this review for everyone to see if customer service had the decency to respond to me. Especially after my... third email. I am a frequent customer at Chick Fil A. On June 19th, I received a spicy chicken sandwich that was pretty muchjust breading. I obviously did not eat it. I?ve heard some people complain about Chick Fil A?s quality lately and sadly, I agreewith them. Read more
Very nice place. We went inside to eat. Young man (employee Dominic) was very nice, professional, and polite. Would definitely... go back. Read more