Reviews for Piada Italian Street Food in Rocky River, OH

The food is delicious! Customer service was delightful. I needed help with making gluten free choices. The lady behind the... counter was helpful and pleasant. The lady who rang up my order was also very friendly and pleasant. Read more

Piada is basically the Chipotle for Italian food and it's great! I've been here plenty of times now and the street trio is an... awesome deal. My favorites are the Diavolo and the Pesto but all are good. The Parm sticks are great as well and the Saltedcaramel cookies are amazing too. Highly recommend! Read more

This location is the worst! This is not the first time but it will be the last time they mess my order up. What is the point... of ordering Calamari if I never actually get it on my order? So my experience today, I ordered via the app, paid extra forCalamari. I arrived at the window only 2 minutes ahead of the time the app said it would be ready. I set there and waited from6:43pm until 7:08pm for my food to not get the main thing I'm paying for. I called the store and the solution offered was torefund me the extra paid for the Calamari... If you order a burger somewhere and they put everything but the beef patty on thesandwich would you find it okay that they refund you only the price of the beef patty? This is completely unacceptable allaround. Read more

I ordered mine with steak. The woman proceeded to give me the very lastof the burnt crumbs and last 3 pieces of meat. 2 of which... were nothing but gristle. So sad. I won't be going back. I didn't have time to wait 15 min for them to cook more meat. And theycharge an extra $1 for corn! Because it had a few cherry tomatoes cut up in it. I won't be going back anytime soon. Read more

This location has horrible management. They cater to online orders and make customers stand in line for 20+ min!!! Take care of... the customers in front of you!!!!! Online customers will appreciate this even more because the food will be hot when they come,you have a paying customer in front you, use common sense. Portions are so small here, i asked for extra cheese and she gave mea PINCH, i had to specifically ask her for a handful. That was very weird, i mean give customers the toppings they want. You arecharging premium prices for your food don?t be stingy on toppings !!! Read more

You choose your own sauce, pasta (spaghetti or penne), protein (several choices).

This Piada is quick, efficient, and kind. I just ordered a giant piada with double calamari and it was done so quickly and sis... put GUMPTION into wrapping that thing up. This location always seems to have workers in sync and they are nice to customers. Theman who started my order was very nice and was balancing so many different tasks at once. The older gentleman who was cookingwas keeping up with a busy store and was smiling at all of the guests. Not 5/5, 10/10. Only negative is they cannot accepttips? this is a service industry please let me tip these people for going above and beyond. Read more

Ordered take out for the first time through DoorDash. We ordered 2 deluxe chicken ceasar salads, garlic knots, Piada Pepperoni... sticks, tenders , and Carbonara pasta. Everything we did receive was delicious, but they forgot the Piada sticks and our garlicknot. Also, I ordered what I thought was a dinner sized salad for over $11 and wasn't impressed by the size. At first, I thoughtI made a mistake and ordered a small...unfortunately this wasn't the case. Read more