Reviews for Subway in Rogers, AK
Went to Subway today. The food was good. Camden was very polite and courteous. Great customer service from him. However,... Jennifer was the issue. She was polite at first but, she was actually rude to Camden in front of us more than once. I wasseriously upset when Jennifer reached over Camden while he was trying to put vegetables on my sandwich more than once to grabvegetables for someone else's sandwich next in line. Jennifer bumped him over, reached over my sandwich with her arms and grabtwo different kinds of vegetables one in each hand. How rude! She was the person that put the meat on my sandwich and passed itover to him to put the vegetables on. Apparently, I wasn't rushing Cameron fast enough for Jennifer. I was having a greatexperience my first time back at Subway since the pandemic and Jennifer ruined it by being rude. Read more
They made me the completely wrong sandwich and forgot my chips.
The wife wanted to have dinner where they prepared to our meal in front of us. After lots of thought this was the only place... that made your food in front of us just the way we liked it. She is so easy to make happy. Read more
Today my Uncle had a medical issue in the parking lot and one of the customers seen him fall and went to go help him and my... Uncle said he was ok and got up and fell again this time hitting his head on the asphalt very hard. The customer continued tohelp him by trying to call an ambulance however my Uncle asked that they call my mother instead. She then told the customer toplease call an ambulance and she was on her way from fayetteville. First of all Thank You to the very kind customer who cared tohelp my Uncle. As my mother left I realized we didn't know what hospital they would take him to or any real information so Icalled Subway. The employee named Jacob answered the phone and I explained the situation and told him I didn't have anyinformation and he kindly explained what had happened and went out and stood close to the ambulance and relayed information tothe people taking care of my Uncle. We knew that he had fallen twice and hit his head very hard but, had no other information ifhe was ok. The nice man Jacob stayed on the phone with me giving me what information he could like my Uncle was in and out but, was talking to them. That was a great relief to have someone that cares enough to find out information for a family who isfranticly trying to get to their loved one. Turns out my Uncle when the ambulance got there only had a heart rate of 12. He isdoing a little better now but, still had staples in his head and other things we are finding out. I asked Jacob to get myuncle's truck keys and to lock the truck and we could be there shortly to get it. He really went above and beyond for thisfamily and Sir I hope you know what a great thing you did for our family today. I will always be appreciative for all you did.God Bless Read more
I think the girls name was Alicia, but she had blonde hair and bangs and she was so kind. I like my sandwiches made in a... specific way because I'm kind of OCD about food and she was very patient and understanding. The staff are always wonderful whenI go here. This is my favorite Subway. Read more
Been eating subway for 16+ years. Great food. Always good for a guy like me I like to eat. Favorites meatball marinara, and the... chicken bacon ranch with black olives and yellow peppers with a hint of vinegrette. Read more
One of the best subways I have been too. I have been eating here for months atleast 3 times a week. The customer service is... excellent and everything is fresh. They are not like other subways where you get a shoddy service. They take good care of thesandwich and make it nice and neat. Everything is placed properly and wrapped nicely. Everybody who has made my sandwich hasbeen really nice and patient with me. I will keep on eating here. Read more
Walked In, asked if they carried Veggie Pattice. The lady didn't know English and didn't understand. So she said they had Veggie... pattice. I asked if they cna toast the Veggie pattice as well..she said yes. She asked me what type of bread. Ordered two itialian herbs and cheese footlongs. She continues toasting the bread and cheese. I asked her again if she can warm the patticeto which she acted confused..she couldn't speak or understand english. I am not saying one should know english to survive..all Iam saying is one should understand and be able to communicate what are they selling and customer needs. We wasted some foodwhich could have been saved if only they knew what they were doing. Her reaction was absolutely uncalled for. Please train youremployees. Read more