Reviews for Panera Bread in Rome, GA
Food was delish but they seem to need help with staffing. Register girl was super sweet. The young blonde girl back in the food... area was so overwhelmed she was extremely rude to me as I was trying to make sure I picked up the correct plate. Then as I wasleaving I wanted to let them know the trash can was overflowing so much that nobody could dump leftovers & she once again wasincredibly rude & stated, ?yeah okay well there are only four of us.? Someone overhead her & looked at me stunned at her tone.Not a good look Rome, Panera. Read more
Terrible customer service. The guy who made my food moved like a literal snail while conversing with his coworkers clearly not... paying any attention to what he was doing. When my food was finally ready he just tossed it on the counter, no eyes contact,nothing. Just walked away and carried on his personal conversation. Read more
Nasty place. I contracted covid 19 here and I called to inform them and the GM was so rude and didn?t do anything about it.... Probably hundreds of people got sick there it was so busy that day. Disgusting way to run a restaurant. Mold in the building,just not a good restaurant. Don?t go here. Read more
The employees are super friendly and the food is great! This is my favorite place to eat in Rome. I like how if the line is... really long I can just order through the app and still have the option to dine in. Read more
Comforting, clean and welcoming atmosphere. Fully staffed with a friendly staff. Perfect visit on a rainy Mothers Day, after... church with delicious soup and sandwich. Staff was very accommodating (thanks for the extra pickles). The quality you expectfrom PANERA, but the menu can be a bit of a mental overload for the first time visitors. Read more
Jan 14, 2019 updated review: came in today with wife at 2:30. I ordered the roasted Turkey and avocado BLT which is what I... normally have, and every time i get it it comes with ciabatta bread, today it came with wheat bread. I could have complained buti was hungry so I ate it, and it was not good; it tasted ok, but not even as good as an Arbys market fresh sandwich, and noteven half the size, and more expensive... My wife got the onion soup bread bowl, which was just warm, really needs to behotter. We also got an extra side item, someone's hair, which we definitely didn't order (see attached pic). Had to lower to 1star because of the hair. I hate that they have gone downhill because I used to eat here once every couple weeks, but notanymore. (Previous review from first visit) :First time ever at a Panera Bread, and I wasn't let down. I tried the turkey andavocado BLT on chiabatta bread and it was delicious. Perfect amount of bacon, Turkey and they didn't skimp on the avocados likemany places do. One of the side choices was an apple which I chose, and they even sliced it up for me. For dessert I got theblueberry scone, also delicious, which btw came free with my meal. Had a nice cold Pellogrino water to drink. Prices are alittle high which is why I didn't give it a 5 star, even though I understand since everything is organic that's probablywhy. Mykah took my order and helped me select off the menu, what a pretty and pleasant young lady she is, great customerservice. Will definitely return and highly recommend. Read more
Most of my experiences at Panera have been good. Good food and service. This time very disappointing, paid an extra dollar to... add avocado on the sandwich and it is disappointing what I got. Two tiny slices!!!!! The egg on the sandwich looked like half anegg. Normally I wouldn't have complained, but this time quality was mediocre. Read more
Food is usually great. This time it was a little lack luster. And the service has definitely gotten more rude than last time.