Reviews for Subway in Rome, GA
The older ladies are not nice!! They will stand there for a few minutes before helping you. The location right down the street... as better service hands down! Read more
They recently remodeled this location and I enjoyed the updates to the interior. The sandwiches and service are always on point... and the service is never terrible. Its a nice spot to stop if you're looking for some yummy sandwiches. Read more
Subway has great offers exclusively online for you to enjoy with your friends and family or even alone. Great staff too! Wyatt... is an amazing worker! Thank you for a great experience! Read more
Listen I love subway even tho it seems to be one of the top 10 places falling on the scale as unloved. ? I love it! Good food.... FAST AND VERY FRIENDLY SERVICE!! I still love you Subway?????????? Read more
The last two times I have been to this subway location I have been pleasantly surprised. About a year ago the subway workers... were rude and everytime did my online order wrong. When I received subway coupons in the mail I figured I?d give them a shotagain. 4/2/2022 I came into the store around 1pm, it was a Saturday so they were more busy than usual. The three people workinghad great attitudes towards the customers and towards their coworkers. They were laughing and making everyone feel comfortable.I didn?t get their names but it was 2 boys and 1 girl. They made my three foot longs quickly and perfect! I was really surprisedthey worked so well between each other. They deserve some special recognition if the manager of this store reads thesereviews. 2nd visit of the month. Today 4/14/2022. I ordered on the app this time. A foot long turkey with lots of veggies, oil,vinegar and other dressings. The sandwich was made and ready at the time it said it would be on the app. When I went inside thestore to pick it up two older ladies were working who greeted me with a happy hello. My food was ready on the show and I toldthem thank you, they said thank you back. You could just tell it was a positive atmosphere. That?s such a hard thing to be ableto have now a days. When I opened my sandwich at home it was neatly made, everything that was supposed to be on it was there,and it wasn?t soggy at all. I?m not a big review leaver but this store has pleasantly surprised me. Good job sandwich artists!You?re much appreciated, keep shining your light! Read more
Store manager Becky Rich refused me service at 1921 Shorter Ave Rome, Ga around 5 ish 2/28/22 after I requested fresh bread. ... Beginning of my service once she asked what did I like after standing in line for 3-5 minutes. I began to let her know whatbread I wanted. She reached for a bread that was sitting out. I asked can I get fresh bread? She continued to try and force meto use a piece a bread that had been sitting out on the counter by the sink where employees wash their hands for I don?t knowhow long before I walked into the store. I insisted on fresh bread (not being rude), and asked her was it a problem??as shestares off I asked her if it was coming out of her pocket (me thinking to go through the troubles of getting me fresh bread)because now I?m perturb and confused? Her response I quote she said ?it kind of is? after yelling out in front of several othercustomers ?oh my god?! As I waited for her to provide the simple request she wouldn?t and I asked who the manager was? She saidso proudly ?I am? she then refused me service and told me to leave the store. She then tells the other employee Desiree not toaccommodate a/my customers request as if we were in her own house hold and she made the rules. I can?t begin to say how utterlydisgusted and disappointed that Subway has a person of management that feels self entitlement to refuse how a customer shouldhave their sandwich when Subway?s motto is ?Eat fresh? or ?have a sub my way?. She fail to realize not only could the bread havebeen hard and stale but there?s germs. She enjoyed having that place of power when clearly she is in the wrong place of businessproviding poor customer service and having a tyranny mindset. Her behavior was all personal and very unprofessional in a roundabout way. If she?s short tempered and can?t handle someone else?s preference she is a bad look for Subway food services. Oh letme not forget she also threatened to call the cops on me as I asked for cooperation to get the c Read more
Honestly I don't know how you guys do it, but I'm glad the employees are always kind and patient. Customer service is always... A+ I sat in line behind a gentleman, who's kids were ordering for quite a little bit, earlier today. It was a little amusing theway the kids kept going back and forth on what they wanted But the entire time the staff was like I said, friendly and patient.I was served pretty quickly after with just as much kindness. Also your white chip macadamia nut cookies are always amazing Read more
It was OK, only thing is the costly prices at this place you could just jet down to the nearest grocery store,get bread... lunches meat , and veg.s a bag of chips ,some little Debbie cakes , and a 2 litter coke, Walsh, you have yourself a healthylunch at a decent price and feed what at least 5 to 6 people , and not even have to leave the house or work ,.what a savings forthe day, fabulous day .thanks sub way, putting the folks back into the home and work base, you've made your status completewith these funds you expected, sorry ,!!!! Read more