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Reviews for McDonald's in Rome, NY

Alan Marachion 1 year ago
1

Terrible service tonight. Went through the drive thru. Not even busy. Took 15 minutes from placing the order to receiving my... large fry and soda Parked in their parking lot to eat my food. The fries were stone cold. I opened my car window and chuckedthe bag of cold fries in their parking lot. 3 idiots working in the store. A big waste of my time and money. Read more

Robert Jones 1 year ago
1

typical fast food joint with rude young adults drawing a pay check . food was not as i expected and fries were double dipped... due to i ordered no salt fries . fries were extra greasey and well browned. so i know they double dipped them instead of cookingfresh. hope the future of this world would change back to where these new workers have a little decentcy and courtesy andrespect for the customer , we are the ones buying and paying their pay checks. Read more

Cynthia Kennedy 1 year ago
4

Fries were fresh. Super busy in drive through and inside. Friendly staff.

Linda Salter 1 year ago
1

We had the worst meal ever yesterday. Fries were chewy, and so were the sandwiches. They seemed to be reheated.

Monae Lyons 1 year ago
1

Came through on 9/2/22 and my daughter ordered a number 7 plain with a coke and cookies. When we got home she opened her drink... taking the lid off to eat the ice and a dead fly was in her drink. I will never eat here again. Read more

Marty Morris 1 year ago
3

They must have 2 ways of making the McDouble hamburger because they were far from having a similar taste. One alright the other... was awful and tossed. What used to be #1 fast food is not even on the charts for me anymore. Read more

Shawn Bisgrove 1 year ago
1

Was understaffed when I visited. A majority of the floor and tables were filthy. The garbages were overflowing, no straws... were available in the dispensaries. One of the workers on a break was loudly watching something on his phone which wasdisruptive to the people in there. This is a newer store and the last time I was there it was very well maintained. Theowners should be disgusted enough maybe close the dine in part of the store until it can be staffed properly. The amount offilth I observed made me question about eating anything there. If they can't clean the front, what are they not cleaning inthe back. Read more

Sky G 1 year ago
1

I don?t even work at McDonald?s and know a big breakfast with hot cakes comes with a hash brown. I also know that when a... customer orders and pays for something you should probably put those items in the bag. The restaurant was disgusting, slow andforgot nearly half of our stuff. Wasn?t even a particularly large order. It seems this McDonald?s and the other one in Rome areseeing who can lose customers the fastest. Read more