Reviews for Jimmy John's in Roselle, IL
I am very disappointed in Jimmy Johns I ordered a club tuna for delivery. The app said that the food was delivered never... received it and called the Jimmy Johns and the manager was rude and the driver was rude. The driver said that he delivered itand then the manager said I guess I will make a new one and send it out. Jimmy Johns need to get new management this is thesecond complaint I had with them and I am thinking I will go somewhere else for my food from now on. Read more
just ordered a sandwich for delivery. opened my sandwich and the contents of the sandwich were everywhere but inside the bread.... to the point were it was an inedible mess. disgusting. if i give a company a 20% tip, i expect the sandwich fillings to beinside the sandwich. will never be tipping again. good job! Read more
Great guys and great sandwiches! Thanks Brian and Alex for taking care of me before you closed. I?m glad I was able to get in... and out without keeping you all late, even though you insisted there was no rush. You guys are awesome! Thanks again! Read more
Pretty standard Jimmy John's. I'd say this one feels a little older and less cleanly than other ones I've been to. The ice... machine spits out black spots in your ice so I question when the last time the soda machine was properly cleaned out. Read more
Their customer service is fast, rates are reasonable, great ambience. Would recommend to others
Still only drive up very inconvenient. Ordered on the app forgot to select no tomatoes. Called right away and asked for no... tomatoes guy said its already made no offer to remake sandwich. Drove to location sat at pick up window for several minutes sawsomeone stacking bread I guess I had to shine a blinking flashlight to get his attention. He opens the window says what can I dofor you in an unpleasant tone. I gave him my name he grabs my bag aggressively hands it to me and says here you go in the sameunpleasant tone. They need to pay attention to the drive up window and be more willing to remake an order if the customer messesup ordering it. Read more
Had to repeat order a few times to make sure it was cut properly and make sure they didn?t add what I didn?t ask for on the... sandwich. The manager on duty was making sandwiches without gloves on and then employee who had gloves on reached in the trashto pull something out and then continued making my sandwich with the same gloves on that he reached in the trash then theyforgot to give me my cookie that I have purchased and paid for before I left the store. Read more
I like this location because the staff are such free spirited people everytime I go here. They seem to enjoy this location too... as they are genuinely happy to work there. Sandwiches are always good and don't have that old garbage lettuce like the Subway inthe area does. The chips selection could be better as I have tried all of them and the Vinegar & Salt is the only bad thinghere. Everything is made how you like it and you never get that eye roll from the staff. Read more