Reviews for Wendy's in Roselle, NJ
Update: I saw they tried to refund me for the food but it didn?t go through because of an error with my card expiration date. I... looked again today and the refund was completed. This is the only complaint I ever really had with this location and I go herealmost 2 times a month or more since 2019 ????. Updating to 4 stars because it seems to be an isolated incident I ordereddelivery through the Wendy?s app. Paid extra fees on top of the receipt amount. My order is completely wrong and I got a dialupinternet sound effect when I called the store number ????. I ordered a big bacon classic and got something else. I HATE onionsand taking them off won?t help remove the onion flavor ????. It?s supposed to have lettuce and tomato. This really sucks becauseI?m starving and still don?t want to eat it. I called corporate and they were closed for the weekend. I noticed it was stillthrough door dash so I called them and they couldn?t reach the store nor corporate either. On Nov 3rd Wendy?s emailed me fordetails about what was wrong and I replied right away but I still have no update nor partial refund about it? Read more
Solid Wendy's. Sometimes you never know if you're going to get a "Good" or a "Bad" wendy's. This one's always got what you... want in stock, and available (even if it's a chili potato at 2 am). Friendly, fast, and in a good spot. Read more
Just had a awful meal. Unfriendly service. Cold fries. Asked for a fresh chicken sandwich instead was given a reheated... sandwich... definitely not fresh. You can't bite into a fresh sandwich ... it would be too hot. The team working the shift on10/15/22 @ 7pm simply did not care, including the manager! Poor. Read more
NOT SURE BUT 2nd or 3 shift I was there around 7: 40pm the young girl with mixed hair long with dreads & lose pieces of wavy... hair DOES NOT KNOW HOW TO COUNT MONEY! Or! Or WAS HOPING.. "I DID NOT COUNT MY MONEY! BECAUSE SHE WAS STEALING FROM CUSTOMERS.! And got really Nervous when I put her in the spot! Gave her 20.00 for a meal that was 7 bucks. And some change. She gave me back2.26 cents.. then did not know the difference of what she gave me and the rest she owed me. SHE WAS POCKETING MONEY FROMCUSTOMERS Read more
The friendliness of the staff was good but then our order wasn?t right.
This Wendy's is losing the fast in fast food. The drive thru window is so slow. The food is quite salty. Definitely you get what... u pay for. Read more
They state that they're open for take out but apparently they're not. Last time i check take out means you go in and order then... leave with your order. The drive-through is constantly slow with the escuse that they are under staff. I have been in the foodindustry for many years and if it wasn't for my kids wanted Wendys and this was yhe nearest one at the time I would have made adifferent choice. Read more
I really dislike going to this Wendy?s. The drive through line is always long, they totally ignore you on the inside, and they... forget to me me something almost every time. The food is always tasty though. Read more