Reviews for Basil's Kitchen in Rosemont, IL

My burger was good but I had to go find a menu and waiter

So these wings are supposed to be hot honey garlic according to the menu, but they are actually just sweet chili sauce and... wings. They were fine but not what was on the menu. Read more

Omg this place is a gem. The food is amazing. I got a grilled cheese and tomato soup because I wanted something simple. It was... beyond simple. It was absolutely delicious. It was so good I got it for lunch and then went back for dinner the same night. Thestaff and atmosphere was above and beyond. Read more

Food is OK. If you're attending the convention center and use your discount it's a great way to get food close by that isn't... expensive and leaves you feeling better than fast food. The staff is timely and attentive. Read more

Wow. Wow. Wow. Ordered for pick up and was told it would be ready in 15 minutes. We went back after another 15 and picked up the... food and brought it to our room, only to discover the following issues and missing carrot cake. We went back and they would notreplace the food because the kitchen was closed. Ordered a burger, medium. Burger was raw and refrigerator cold inside. Wingswere super cold. Carrot cake was missing but they gave it to us when we went downstairs for it again. However it was a tinyslice which was in pieces for $8 and just look at the picture of it. Quesadilla chicken was not cooked and cheese wasn't melted.Maybe their stove wasn't working? Staff was totally uninterested. I even tipped them generously while ordering the food. Ireally wish I could take it back. Yes it was that bad. Read more

Serves food daily till 11pm. Typically we order out, but thought to try Basil's Kitchen this time. Great food, price was as... expected. Oscar was attentive and spot on service. After a rough day of flights, it was nice to be able to go down to Basil'sfor drinks and late dinner. Thank you for a great experience. Will return. Read more

Wondered in here for a few beers and some lunch. There was 3 other tables and us in the place. It took 25 minutes before the... waitress even came too take our drink and food order. She was working alone and had to keep walking all the way to the other endof the restaurant to get the food when it was ready. We got our food and they had forgotten the mayo so she said she would beback. A few minutes later she returned with ketchup and mustard and than left. So instead of waiting another 25 minutes wedecided to eat well it was still hot. The burgers could have been cooked a few minutes longer too achieve the way we ordered it.overall it was decent. The second beer took awhile too get as well. We were all done waiting for anything else other than thebill at this point. She came in the direction several times but never asked us if we needed anything at all. Eventually weflagged her down and she brought the bill. We had burgers, fries, and 2 beers each bill was about $65. I feel bad for thiswaitress as she shouldn't have too run around like that trying to get it together to make a few tips. Could be a decent place ifthey had more staff and paid a little more attention. Read more

Love this place. Come here every year for a convention. Carlos, Fernando, Juan, and Oscar are awesome at the bar. They always... take really good care of me. Basil Burger is delicious. Some of the menu items could be improved but it is bar food and pricedas such. Who can complain about free happy hour every day. No need to leave the hotel. Basil's has you covered for food anddrink. Read more