Reviews for Sugar Factory Chicago River North in Rosemont, IL
We came here on a Saturday afternoon for two of my friends' birthday. You need to make a reservation and they allow you to stay... for 2 hours in the restaurant but it wasn't too crowded though. The staff served the food right away so you don't feel rushedeven though there's a time limit. The food is pretty decent. I enjoyed my Ginger Chicken Salad and the Peach Margarita. Theypaired well together. My friend liked her Signature Burger. My other friends found the pasta to be too heavy. The PastaAlfredo tasted like they only poured store brought Alfredo sauce in the pasta. This restaurant specializes in sugary drinks andthey have a variety of it ranging from $12 to $40. Like I said, the food is pretty decent but I think they are overpriced. Idon't think the salad, burger and the pasta are worth $22. The drinks are not worth $12. It's more like Applebees quality butoverhyped due to celebrity names connected with the restaurant. Or maybe I should have tried the $40 cocktail drink to decidewhether or not they are worth the hype. Read more
Fun place! Excellent food, we got the sliders, salmon, mac and cheese, and flatbread pizza, all very good! The fun goblet drinks... are good, but for the price, you would think you get to at least keep the glass, but no. They do let you bring the drink home ina to-go cup if you are unable to finish it. There is an automatic 20% tip added to the bill regardless of party size which is noproblem for us, but some may not like that idea. This site is in a great location with piano bar and ifly right across thestreet too. My family of 3 spent almost $300 here ???? go big or go home, I guess! Read more
Went there 3/17/22 Was not happy about the food at all! Our food was cold when delivered to us. I bought a 45$ plate for steak... asked for medium well, it was well done and wasn't even hot it was warm. My fries were cold, my husband's food had no flavor.For over a $200 bill I was very disappointed in the food. The environment was amazing. But it was very hard to get our waitersattention. For my daughter 5th birthday. I was very disappointed. The good things were her shake and the drinks besides that Iwont go back for food that's for sure. Read more
Be prepared as it is expensive, but worth the experience! The drinks are next-level, including the milkshakes. The food is very... good too which is nice. The atmosphere is a fun party vibe with disco balls, chandeliers, and good music. Read more
while it was high energy and a fun atmosphere, for the prices they are charging I expected the service, selection and quality to... be far better. just go for desert and be ready to literally pay $35 for a very delicious decorated milkshake. Too much, yet notquite enough. Walgreens has a better selection than the candy shop. Read more
First time here, brought our daughter for her 13th bday. The place is fun, nice decor everywhere. The huge milk shakes are very... tasty, and the regular drinks are fun. I'm glad they give you bottled waters, to take some of the sweet out your mouth for abit. Food portions are decent, but not worth the price. I guess you pay more for the area. It was a fun experience for the kids. Read more
This sugar factory is just something else I’m telling you. Servers treated us very kindly and served everything we wanted. The... food was on point and the strawberry lemonade smash was amazing. Trust me if you eat a burger, forget your finishing desertbecause you will be full for the rest of the day. Everything is amazing there. Definitely recommend coming and eating whetherit’s for a birthday or just dinner, definitely a good time to spend your time. Read more
This restaurant chain suffers from an identity crisis. They clearly don’t know if they are trying to be a nightclub or a candy... store or a dessert spot. I was stunned at the prices that I paid for absolutely average food and overly decedent dessert items.This place must be making ridiculously good money, given they charge $10 for a French fry appetizer. Even with their exorbitantprices, they still mandate 20% tip for lackluster service. I was very disappointed in this dining experience and even morefrustrated by the bill. I would not go back here again. Definitely not recommending for dates or for business. Maybe bring yourkids, but get ready to spend way too much for nothing special. Read more