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Reviews for Subway in Rossford, OH

Anne Wood 1 year ago
1

Do not go here! They totally discriminated against 2 people with disabilities and refused to serve us. They broke the law and... will be reported to the ADA enforcement. We asked to speak to the manager or give us her name and they refused. We even calledthe Rossford police and Subway refused to tell him as well. He spoke to the manager on the phone and she gave him the runaroundalso. These teenage girls thought it was funny and all a big joke. They were laughing and so immature. This was sounprofessional. They said it was "against their policy" to take our order at the drive thru window. The whole reason we CHOSEthis location was because they had a drive thru since we knew we could not go inside. Please tell me the difference of orderingto a person thru a window or putting it on a touch screen. Yes. there is a touch screen way before the window you are supposedto order on. My rotator cuff is torn in my left shoulder rendering it useless and making it impossible to reach outside thewindow to do this. (What if I had no left arm at all? That would be funny to them too!) And the meniscus is torn in in my rightknee and I have 6 herniated discs in my back. Yes, I can drive, but it is very painful to get in and out of the car and walk,not that it is any of their business. I was driving my partner home from the hospital who had a urinary cather in place drainingbloody urine. We tried to explain this to them, that they did not really want bloody urine displayed inside their restaurantwhere people might be eating, but they did not empathize or care. If a rule of "cant take your order no matter what yourdisability is" is enforced, then the rule needs to be changed. Our handicap placard was clearly visible to them but we shouldnot have even needed one. They ended up losing business through the drive through because we wouldnt leave until the police gotthere to assist us. So who really got hurt here? They did. Shame on Subway for discriminating this way. They should Read more

Russell Sheerin 1 year ago
4

Definitely fresher and better than when we last visited 2 years ago!

Karen Ratcliff 1 year ago
4

It was the first drive thru for Subway on Buck Rd, that I have seen. It wasn't easy to touch screen my order. It had the... basics but not all the old sauces they use to have, same with some of the toppings. It was still good but if you don't wantsome much toppings press (less). It was confusing about how much is reg amount of toppings were. Read more

Bryanna Bucy 2 years ago
4

Super nice staff and quick service. Very clean restrooms as well. Believe this one did not have a drive thru though.

Mike McQueen 2 years ago
5

Excellent staff. They knocked out 3 sandwiches for me so quick. I'm glad the tips actually go to the staff so I was happy to do... so. Keep doing what you do best! :) Read more

Michael Hofbauer 2 years ago
5

Everything was great, very fresh. Nothing worse than going into a subway and seeing old veggies. Wasn't the case here at all. ... I rarely tip for subway but I did here. Read more

Mike Pavlica 2 years ago
3

Went in to pick up food for my family around 7 pm. No one at the counter and no customers. Finally a girl came out and acted... like I was bothering her by ordering. No smile, no enthusiasm. Out pop 3 other associates . 2 of 4 sandwiches made wrong andall stuffed together in one small bag. Not going back there. FWIW, sandwiches tasted fine. Read more

Laura Miller 2 years ago
3

We got the new steak melt. What a joke. After waiting for 20 minutes in line, I kind of expected hot food. Pretty sure they... forgot ANY cheese, let alone extra for a melt. They were very dry, and no green peppers that were ordered on my husband'ssandwich. Extremely over priced for poor quality. Really bummed. Subway is usually a safe bet for us.?? Read more