Reviews for Marco's Pizza in Rowlett, TX
Delivery service is horrible. I understand people are short staff at the moment, but it would be nice to include that in their... delivery times so the customer can decide if the extra time is worth the wait. Delivering 45 minute late cold pizza isunacceptable when 1 hour delivery time was given, not 1 hr 45 minutes. Will not be ordering from Marcos again. Read more
Ordered pizza with double roma crust. The whole entire pizza is smothered in roma like the container broke open. Disgusting
Order took over 2 hours to get 1, over 45 mins past the estimated time. When we got it, it tasted like it had been waiting under... a heat lamp for a while. Read more
Joshua was absolutely amazing with helping me with my order. He was very professional, polite & helpful. He sound like a... recording. Great Job!! Read more
The Waterview location in Rowlett TX seems to literally be ran by kids. Walked in everyone's sitting down on their phones.... Yelling loudly across the store at each other. 2 orders on screen that no one's started. Also they haven't updated menu priceson the Display screens so I paid more than originally intended for less food. Need an actual adult in the building to supervisewhat's going on. Read more
It would be great to give you feedback on your website but there's no option for that. The pizza is good, the service is fair.... Is it too much to ask that the items on my receipt are given to me? Missing a salad, missing the extra dipping sauces, missingthe customer love. This is good pizza for a chain but if you can't get your service right, I'll find some place that can. Read more
Food is great but they have an attitude. Absolutely no customer service or accountability for their mistakes. So if they get... your order right you will enjoy great food. If they don't... don't expect them to do anything or care. Their wings are soggytoo. Taste is great but they need to leave it in the deep fryer longer bc it taste microwaved. Read more
First time eating there but the best pizza my wife and I have had