Reviews for Whataburger in Rowlett, TX
Big prices for a cheap service. Paid $10 for a single patty burger and mostly ice drink. Considering they use cheap ingredients... and loads of MSG to compensate for quality.. you think this location could afford to pay for better staffing. After placingorder, waited 35 minutes and they forgot my fries, wasn?t going to wait any longer for them. I should have gone with my gut andwent to In&Out and supported a company that uses quality ingredients and pays staffing better. Read more
usually ok?. i tend to do mobile orders a lot when im coming home from work late. the lines are typically extremely long and... sometimes i have to wait upwards of half an hour to get my food. they also dont usually put extra of anything?. i ask for extrapotato and cheese on my taquitos and seldom get it. the workers are usually kind though. i can only imagine the weirdos they getthere so late at night. Read more
Front person on the counter was extremely knowledgeable and useful. I think her name was Christine. Service was fast from her... and she was very knowledgeable of her food service. Whataburger finally found a good employee!!!! Read more
Coffee is so watered down, Ck to see if you have creamer or sweetener before driving off unless you like your coffee blk. Same... with condiments for pancakes. Fast food and my pancakes tasted rushed & mushy. I have given them numerous times to get ittogether. Hire more staff at least during peak hours. Hash browns are always hot and tasty. Read more
Food was good, ordered a taquito and a breakfast on a bun. Young lady taking the orders were very nice and fast. The other young... lady that was helping giving the orders didn't put any condiments in the bag, and seemed clueless. Maybe management needs toteach the kids better customer service and not act like someone kicked their puppy. Read more
They were out of different drink options which it's understandable. I asked if I could have something different instead of the... drink maybe a small onions rings and the manager was asked and said no, to take another drink and plus they didn'thad anyonions rings cooked . I declined the other drink and asked for my money back and order a order of medium onion rings they madethem and they were about 5bpieces only and very dark. They gave them to me and I was still waiting for my first order. They hadto look for it because it was lost. It yook 25 for my order to be given to me. By way, on Wednesday August 10/2022 I order fromWhataburger on Bass Pro in Garland even though I live in Rowlett My order was delicious and it reminded me of who the originalWhataburger supposed to taste! Love it! I had a free side because I had points on my app and I got the onion rings ( this it wasgoing to be the second time I'd try them at Whataburger. They were the color they supposed to be golden bright just beautifuland delicious. It honestly reminded me of why Whataburger is in business and it's that best hamburger there's Read more
If you?re gonna pick up from here , don?t come on your lunch break or if you need the food right away , come here when you?re on... vacation for a week, because that?s how long of a stay you?ll have waiting for your order. Cashier was very nice but food wasn?tout until 20 mins of me waiting in the curbside area. Ridiculous. My first ever and last ever visit to this location. Read more
The Whataburger #1012 at Hwy 66 and Dalrock is the worst Whataburger I have ever been to. This is the SECOND time I tried to... order from here and ended up having to leave after waiting over 30 minutes to get my order, which never came, and another 15 orso minutes for my refund. There will not be a third try. Two people walked in, went to the counter and ordered AFTER me andgot there order before mine. I simply ordered a plain Whataburger with cheese and ketchup, that?s all. Pretty simple. But thedisorganization and employees concern over not getting a break yet appear to make even a simple order take over 30 minutes. Last time it was using drive thru that we ended up leaving from. At least that time we hadn?t already paid. The line justnever moved. Give this place a miss. Read more